I completly agree with all the complaints on here about first franklin (home loan services). we are also battling the terrible so called modification they supposely set up for us is crap! It didnt help with anything, It took a year for them to get everything finalized. Still yet and all, with all the bull and hassel we went through to get approved for this poor crappy modification, it still didnt change anything. Our mortgage is still sky high our intrest rate is still sky high and now we are struggling more than ever. My fiance is laid off from his job and I am only working 2 part times. and we have 2 kids. This company is nothing but a rip off and they are not in it to help the struggling working class family. First Franklin gives you the run around to stall and waste time and then they tell you its nothing they can do for you if you dont make a certain amt of money or meet a certain percentage of a bracket. Its all a bunch of bull this home loan company. If I ever get a chance to do away with first franklin, Im going to make sure I will spread the word to any and everybody who is willing to listen, not to do business with this company.
