Menu
Write a review
File a complaint
Divine LissaMarie profile
Send message Copy link

Divine LissaMarie

Registration date: May 30, 2013
1 helpful vote

Divine LissaMarie’s comments

This is nothing compare to this company charging my credit card without my permission when a third party was to pay for all charges for this rental and then had the nerve to state that I had authorized it and overdrawn my account over a hundreds and now I have to fight these charge's with my bank and this is not the only time. Many years ago there put on my credit report that I had lease a car with them which i never did in my life and I had to dispute it with all credit bureau's and I won because fraud was committed but no charges was filed against them and they got away with ruining my credit and commit a crime and getting away with it. I'm so tired of this company cheating the customer's and committing fraud as well. The only reason why I got the car from them is because the dealership contracted only with them, so I had no choice. So if I ever get work done on my car i will go else where and bill the dealership myself. Enterprise Car Rental HAS NOT HEARD THE LAST FROM ME YET AND IF THERE CAN BE A CLASS ACTION LOSS- SUIT PUT TOGETHER AND THERE IS AND ATTORNEY THAT WANT TO TAKE IT ON.
I was sent to Enterprise rent-a-car by Future Ford of Clovis Ca. because they damage my car and they sent up the rental at no charge due to there error of damage to my car. So I went down to the car rental to get the rental on March 22, 2007 they told me that they needed my credit Card for only a preauthorize of 50.00 for gas purposes only by Enterprise rent-a-car only because the dealership will not pay for gas or tax. The only reason why I pick up the rental is because I'm disable and I needed a car for my doctor appointments and the dealership owed me this. The Ford Dealership contracts with this rental Company which was on the dated of March 22, 2007 and the Dealership ship is billed for the whole rental not customers and on contract it stated that as well and the Manager who approved this was Chris Klien of Future Ford of Clovis Ca. My credit card was on file for this contract by their request to make sure that the customer’s car came back with a full gas tank which it did and was that was verified by Assistant Manager by the name Angelo Young and his assistant Nathan of Enterprise rental Car in Fresno, Ca. Mr. young checked gas, mileage and closed my account paid in full. All I paid for was the tax which was 17.86 which was cash because I didn't want my card used at all. Then Mr. Young stated that everything cleared and they would never charge my credit card. Since check out date I have never conducted any business or authorized any charges. So on May 23, 2007 they charged my credit card without authorization or being notified of this charge which overdrawn my account over a 100.00 because this account only had very little money because I just opened it for little transactions only and I didn't use it but a few times so these charges damaged my account and so I had to close it and all those over charges for the few charges I had done and all the overcharges fall on me behind this unauthorized charge which was not bill to be charged for at all.