I ordered my darn flag 3/8/2007, after repeated emailing and attempts to get thru to customer service line no responses. What-so-ever no flag still as of 6/5/2007. I will never order from this company again. Do not be fooled, the lines stay busy the entire day and the 1-866 number given is the fedex company not them. They try to convince you that the order is processing but 3 months now have elapsed & no flag.