Mr. Knierim,
I am so sorry for your loss.
I also had a bad experience with The Heartland Homes Loans Company. I was scammed to spend unnecessarily on a $300 appraisal that lead to no loan. I have a feeling that James Essen (Loan Officer for Heartland Home Loans) and the appraisal woman work together and take advantage of the situation because they know that people are struggling with mortgages right now.
I think that more complaints like this will start to mount.
If you want to contact me, here is my email: lzelaya88@hotmail.com
Sincerely,
LZ
Update:
I am glad to say that Mr. Chad Brune, president of Heartland Home Loans read my complaint and refunded the $300 I spent on the unnecessary appraisal.
Mr. Brune apologized to me because this is not standard company practice. He did the right thing by following up with me and I am satisfied with that.
Leo Zelaya
