I have called every month since January 2013 to let Americatel I dont want their service and all along they have been telling me my service will be cancelled but havent used them since 2012. I am fed up with all their lies. I called back in April to which this time I asked to speak to a manager. I am transferred to a "manager" which she tells me I just cancelled last month which would be March so I tell her I have been talking to all these people which I have all their names written down and the date and time I have talk to each month. Her reply is that I had just cancelled in March when all this time I have been trying to cancel and dont hear from them ever agian. I am so upset because the "manager" said I had to pay the current month. I told her I wasnt going to pay them anything. She said I could do whatever I wanted but still had to pay. I am so disgusted at this "company". I recently got my phone bill from AT&T and the charge is still on their. This is now May. I wonder what their excuse is this time? Can tell me what steps to take to fix this headache. I dont ever want to hear from Americatel in my life again. Please help!
