Went in to pay off loan, was never given paperwork on the loan. Granted I could have demanded copies but trusted them enough not to. When I was paying out I requested copies and was told by the manager that it's not their problem I misplaced it, he was EXTREMLY rude and loud. I only wish I would've actually got my iphone out and recorded it. I have never ever seen treatment like that. Bunch of crooks. He kept talking over me and saying he knows for a fact I got my paperwork, I know for a fact I didn't. It wasn't a big deal until he started raising his voice and calling me a liar. I will NEVER return.