RIP OFF ARTISTS! Victor the service manager should do jail time, he is a smooth talker who only wants your money, no concern for his customers. I just had the worst experience of my Boating life! I brought my boat there be cause it would not start, it turned over, cranked, but would not start. I brought it to Boat Tune for them to diagnose the issue. First they told me me my fuel pump was not working, then they told me my computer was not working, by the way my computer is now out dated and they needed to up grade the computer, then they replaced my computer without authorization from me a $2, 000 part apparently. They disconnected my Thru Hull Exhaust System and told me that they could not hook it back up because it might be the problem. Victor called me up to then tell me my boat had been hit by lightening and that I should call my insurance company to make a claim so it would be covered. Here is the funny part. My boat has been stored in a warehouse so how was it hit by lightening. While this was going on one of the service guys Ryan (Who does not know the first thing about boats) called me and told me that he recommended that I do do the GOLD Service which was an additional $1300.00 and I told him that I did not want that service because the boat did not even start. They had my boat for 8 weeks and still does not start.
I was so mad that all of this was going on that I decided to pick my boat up. Amazingly I have not heard from the owner of this company, Victor did call me only to confirm that I had picked up the boat and to ask for $2800.00 for boat that still does not start! I just received a papers that they are going to sue me for the money! Amazing! I am going to sue them for damaging my boat further!
RIP OFF ARTISTS! Victor the service manager should do jail time, he is a smooth talker who only wants your money, no concern for his customers. I just had the worst experience of my Boating life! I brought my boat there be cause it would not start, it turned over, cranked, but would not start. I brought it to Boat Tune for them to diagnose the issue. First they told me me my fuel pump was not working, then they told me my computer was not working, by the way my computer is now out dated and they needed to up grade the computer, then they replaced my computer without authorization from me a $2, 000 part apparently. They disconnected my Thru Hull Exhaust System and told me that they could not hook it back up because it might be the problem. Victor called me up to then tell me my boat had been hit by lightening and that I should call my insurance company to make a claim so it would be covered. Here is the funny part. My boat has been stored in a warehouse so how was it hit by lightening. While this was going on one of the service guys Ryan (Who does not know the first thing about boats) called me and told me that he recommended that I do do the GOLD Service which was an additional $1300.00 and I told him that I did not want that service because the boat did not even start. They had my boat for 8 weeks and still does not start.
I was so mad that all of this was going on that I decided to pick my boat up. Amazingly I have not heard from the owner of this company, Victor did call me only to confirm that I had picked up the boat and to ask for $2800.00 for boat that still does not start! I just received a papers that they are going to sue me for the money! Amazing! I am going to sue them for damaging my boat further!
