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I bought some medicine, supplements and something else from the company Primal Health LP. I placed the order 5 weeks ago and I still haven’t received the order. Also, my card was charged three times for the same sum. I already tried to contact the seller, but my emails returned back. The seller’s mail box was full. He doesn’t speak and communicate with the customers.
My husband purchased a book on April 15, 2023 for $56.99 USD. He has never received this book and the link to track package does not work. The address on the shipping email is correct. Also the signon information provided by Primal to access his account does not work.
Then Primal Health charged his credit card on May 6th for $39.97 USD which he did not authorize.
Have sent email to company (response to invoice email received) but have not heard anything back.
After reviewing numerous similar complaints on Better Business Bureau contacted our credit card company and have disputed charge for the book and filed a fraud complaint for the unauthorized charge. Have to get replacement credit card - what a pain.
Beware Appears to be a SCAM.
Me too. I haven't ordered from this company for months, and suddenly out of the blue they charge my Bank of America Card Visa. BOA Visa flagged the charge as suspicious and closed my account before I saw the charge. I filled out a fraud report, and BOA Visa is sending me new cards with new numbers.