bad customer service, charges in my account showing as fee balance, which lender is charging you for not having an updated car insurance policy. How I'm I support to know what fee balances are. I will not found out, if I didn't called. I talked to a Gilbert, was before hanging up, twice to me, told be that I did not have a valid insurance binder, which I also did, since day one. I believe this is deceiving by the lender.
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