I went to Portal Cypress Family Dentistry on April 8th to see what they could do to help me with my teeth. I was told they were in Network with my Insurance company. Later they gave me a quote detailing what needed to be done. I was there already so decided to get the work done. At first I was told my balance would be around $900. That was fine and agreed to have work performed on my teeth. Later on I was there 3 hours having this work done and after I was charged twice the amount that was quoted which was $1600.00. The dental office turned the bill into my insurance company and the insurance portion was supposedly additional $3342.00. Which out of this amount they insurance paid $1290.60. This was way over what they had told me before I agreed to have work done. this dental office is scamming people. It was supposed to be in network and after all said and done I was told by my insurance it was not in network. I hope someone could do something with this dental place they are such scammers and should be owing me $ back and every time I call they say they will let me know and never received a call back.
Country of complaint: United States
Desired outcome: I would like a refund of at least 1/2 what I paid (I was I quoted upfront). I would have never received their service if I knew this amount ahead of time. And they lied by saying they were in Network and they were not