The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Popular e-shopScam/Fraud

www.prada-handbags.us is an Internet online shopping fraud. Bought 2 items for USD$259 from the web using credit card. Payment went through and seller, Linda (could be a fake name), emailed me (via: [protected]@gmail.com) n asked to pay USD$35 via western union should I want fast delivery. And so I did.

2 days later, I kept emailing her for the DHL tracking number (AWB). She said that she had shipped the package to DHL courier but needed to wait til the next day before DHL will give her the tracking number (which is ###!). So, the next day I kept pestering her for the number and she replied me with a 10-digit AWB number. Few hours later, I logged into DHL website to track my package, but nothing came up. I emailed her back to ask, she said that it would take slightly longer for the package to be updated, ok fine.

The next day, I tried to track the shipment again, and still nothing was found or update about the shipment. I called up DHL service centre to inquire, and true enough, there was no such shipment with that tracking number she gave me. I emailed her back to ask her to re-confirm the tracking AWB number, no reply from her after that.

Then the next day (3rd day), I tried to track again via online and also called up the DHL service centre, still no shipment. I kept emailing her regarding the shipment, but no reply from Linda again ever since.

I have reported this case to my bank with all the email replies and transactions that she communicated with me. My bank is currently dealing with this online fraud issue.

So clearly this site is a SCAM!!! STAY AWAY AND DO NOT BUY FROM THIS WEBSITE!!!

Responses

  • Ki
    Kimmy62 Mar 26, 2014

    Goodness! Tats like $10 worth goods... Thanx for the input & info. Will certainly take note of tis scam

    2 Votes
  • Pu
    purinpurin Mar 24, 2014

    The bag size is so much smaller than the real, like a freaking tote bag when it wasn't supposed to be. The 'leather' of the bag is rubberized??? NOT leather! The wallet's material is hard as a rock. Both have strong chemical smell... OMG their items are completely shocking and...Im speechless!!!

    2 Votes
  • Pu
    purinpurin Mar 24, 2014

    Finally received the package. The items are defective and quality is rubbish! Look at the pictures yourself! I have emailed pictures of the items I got, and ask for a full refund. Been chasing every single day since day 1! NO reply from them!!! I will report this scam to the PRADA management and online consumer authorities and my bank. STAY AWAY AND DO NOT BUY ANY ITEMS FROM THEM EVEN IF THEY PROMISED YOU TOP QUALITY!!! The pictures speak for itself!

    1 Votes
  • Pu
    purinpurin Mar 24, 2014

    Horrendous products!!! DO NOT BUY!!!

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    2 Votes
  • Pu
    purinpurin Mar 24, 2014

    After much chasing and loads of emails, I finally got my items.When I received the package, I got the SHOCK of my life! The items are UNBELIEVABLY C***!!!The quality is total rubbish! So many defects!!
    1 look and you can tell it's ###. The bag material is somewhat
    rubberized, not leather! The wallet is not real leather. Both items have
    strong chemical smell to it. The alignment, logo and stitches are horrendous!!!The
    company's policy says that if one is not satisfied with the products, a
    full refund will be given back. Items need to be shipped back within 3
    working days from the day you received it. I have emailed pictures of
    the defective and rubbish items and ask for a full refund on the
    very day I received them and every single day til today, but there is NO
    REPLY from the company!!! STAY AWAY FROM THIS SCAM WEBSITE! DO NOT BUY/PURCHASE ANYTHING AT ALL EVEN IF THEY PROMISED YOU 100% TOP QUALITY PRODUCTS!!! I will report them to the online authorities and Prada management!

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    2 Votes
  • Pu
    purinpurin Mar 19, 2014

    Dear all, update from seller a few minutes ago:

    "Dear XXX,
    I can understand your feelings now. I was watching DHL get the goods
    to our company is certainly a bag and a wallet that day . This is correct.
    I am also very worried, because tomorrow is your cousin's marrying. I also do
    not want to happen in this situation. DHL exit on our side, generally
    they are to take Hong Kong route. We are sure you can receive
    your items.Very sorry to make you so many trouble.
    Bes Wishes,
    Lina"

    UNBELIVABLE TOTAL BULL****!!!

    DHL said there was no package picked up in china. The schedule was called in HONG KONG instead. This is how it looks like (feel free to check online the tracking number of the shipment staus:

    Waybill: [protected]
    Shipment information received
    Sign up for shipment notifications
    Origin Service Area: HONG KONG - HONG KONG - HONG KONG
    Destination Service Area:
    SINGAPORE - SINGAPORE - SINGAPORE
    Location
    Time
    Pieces 1
    Shipment information received
    HONG KONG - HONG KONG

    See that there is no status of the shipment of that airway bill number? It is stagnant. NO time of pick-up at all. And was called to ship from HONG KONG??

    This is what I found out from that airway bill number, the 'sender's' details:

    Name: Xiao Xiao Ming..
    Address: Dong Yuan Luxi Shan Xiao Qu #1133, China, Hong kong
    Item: PVC CaseWeight:
    500gram
    Value: USD$20

    I bought a big leather bag and a wallet, and the TOTAL weight is only 500gram (0.5kg)?! I paid shipping fee at USD$35 for 500gram shipment with DHL courier service?! UNBELIEVABLY RIP-OFF!!! And yet no shipment at all!!!

    2 Votes
  • Pu
    purinpurin Mar 19, 2014

    Hey Claire, do NOT buy from them!!! Good that you searched online. Yes I will definitely file a report suit!

    1 Votes
  • Cl
    claire.b Mar 19, 2014

    thanx for the info! i was juz tinking of buyin a few ladies purse until i googled about their web n saw tis post. i wont be buying any from them... hope u do get yr package. if u dont then report them...

    2 Votes
  • Pu
    purinpurin Mar 19, 2014

    I called up DHL company just awhile ago to track about my package and shipment status. Because I smelled something fishy going on when I checked the online tracking that shows the shipment is stagnant - no timing, processing, sorting, etc., details.

    I was told by the DHL consultant that the shipper (Linda/Chen Wan Ming) has not yet send out any package to DHL with that airway bill number given to me (see previous message above)!!! This company seems like they are trying to play around with time hoping to stall as much time as they possibly can. Obviously this looks like a real scam site (www.prada-handbags.us)!!!

    Guys, do NOT buy/purchase anything on that website!!! For now stay FAR away until I have confirm that this website is legit when I have indeed received my package and items - latest by friday!!!

    2 Votes
  • Pu
    purinpurin Mar 19, 2014

    I called up DHL company just a few mins ago because I smell a rat. There is no update on the timing of the package. I was told by the DHL consultant that from his data system, he says the sender have NOT pass any package to DHL yet! Which means, that Linda/Chen Wan Ming is obviously playing time - basically this is sure a fraud. I knew something was wrong!!! I am sure to report this scam if I do not recieve my items on coming friday!

    As for now guys, please STAY AWAY FROM THIS WEBSITE!!! Do NOT purchase/buy anything from there until I have confirmed that this company is legit!

    1 Votes
  • Pu
    purinpurin Mar 19, 2014

    Now seller has JUST replied me this:

    "Dear XXX,
    I just come back.Sorry to reply so late.Today i go to the DHL company.They told us your order have already been to HK, they change the tracking number, now Waybill: 1464702XXX.Please tracking your order with this number.Sorry to make you so much trouble.
    Best Wishes,
    Linda"

    Now, DHL will never change its tracking number for ANY of their shipments. The story is not ending here until I get my items! And I wonder what package will the company send me when (IF) I do receive it.

    I will load the photos of the products and quality send to me on this site. Stay tuned for more updates!

    1 Votes
  • Pu
    purinpurin Mar 19, 2014

    DHL has confirmed with me that there is NO shipment with the tracking number given. Seller kept saying that she package has been sent out, but never really reply to my emails about where the shipment is. No valid answers for 6 til today. I will continue to write a report from today and to the online consumer fraud authorities and as well as other online sites and PRADA management.

    3 Votes
  • Pu
    purinpurin Mar 19, 2014

    Western Union seller's name: Wan Ming Chen (Chen Wan Ming), Guang Dong.

    2 Votes

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