The complaint has been investigated and
resolved to the customer's satisfactionResolved Pointe Pest Control — Do Not sign their Contract
resolved to the customer's satisfaction
I signed up with Pointe Pest control with the promise that they would be servicing my house for 1 year every other month. They came out the first few times and were nice enough. However, today I was home and they had scheduled, without my consent, to come over today.
I received a bill for the full price, even though I know for a fact thtat 50% of my house was not done. When I called to complain that I stood in the driveway yelling for the tech to come back, and they drove off, I was told that one would be sent back. BUT, the manager insisted that they did all they could do. That they had rung the bell, which I doubt and that they had knocked, which again, I doubt. Instead, I paid full price for a 50% job.
I wanted to cancel my service with them and was told that I would have to pay an outrageous termination fee. If I did not pay, I would be sent to collections.
DO NOT SIGN UP WITH THIS COMPANY!