The complaint has been investigated and
resolved to the customer's satisfactionResolved Pointe Pest Control — Aggressive sales tactics
resolved to the customer's satisfaction
Pointe Pest Control
We had signed up for a pest control service with Pointe Pest Control. It was for multiple applications over a year. The work was to be done inside and out. These guys would just do the out side stating that no one answered the call. When we wanted to cancel they said the following which we were never made aware of:
1. The cancellation will have to be in writing
2. There would be an early cancellation service
3. The contract renews year after year and if you don't cancel in time - you are charged an early cancellation fee.
After we sent in the letter, they continued to call and state that they were scheduling work. The person we spoke with (Nancy) was extremely rude and unprofessional with a major attitude.
The work that they did was never verified if they actually did do the application. We never saw any difference.