Planitroi Inc. review: selling junk computers 2

I bought my HP Elite Book through Best Buy and warranted by PlanITROI in Feb.2017. It has never worked right. At first everything was blamed on the battery. I had a total of 3 batteries; 2 chargers sent to me with no improvement. I was offered a replacement or repair. I chose replacement because of faster turn around time. The replacement wouldn't boot up properly. I called and got to talk to a technician who said it sounded like the hard drive. So I sent it back for repair as they did not have another Elite Book to use as a replacement. It was returned with the same problem. After 2 wks. of waiting I get the same problem returned to me. I called and asked about a refund. They said I would have to return it to Best Buy. When I took it there they informed me the computer was 5 or 6 yrs old and would not offer a refund, refurbished or not. I have called PR again, but no call back. They never answer the phone.

I purchased a laptop from Best Buy that was supposedly covered by these clowns. The screen began to bleed through on the left side. Cost me $65 to ship it, then they tell me the screen is cracked on the inside and they don't cover that. I didn't drop the laptop at all and they told me I should have returned it when I received it? It wasn't bleeding out then. How am I supposed to see the crack if it is on the inside? I will never buy anything covered by these idiots again. I have used Square Trade on eBay several times and never had an issue like this. These jokers are idiot shysters and scammers. Don't ever use these bozos!