Pizza Hut reviews and complaints 1
View all 2947 complaintsPizza Hut - service and lack of respect
I went in Pizza Hut at 6:55pm and ordered two medium pizzas to go, along with order of garlic knots and Sierra Mist two litter bottle to go. I ordered a salad while I waited. After half an hour, I asked how my to go order was coming. I was the only one in restaurant but a lot of phones were ringing for deliveries. After 8:05pm, I went up to the counter to check on the order. It was then the manager asked who order was sitting there. She said his, pointing to me. When I checked it was not hot or even really warm. It apparently had been sitting there for quite some time. The girl was new and having a hard time on the registers and even my order was messed up. I told her to keep everything and I was leaving. She said she did not blame me.
This is only the second time in six months I have visited this Pizza Hut and the last time was also a disaster. I have now given up on Pizza Hut and could give the manager a strong course on how to teach new employees and even if busy, make sure customers in restaurant are satisfied with their food and service. This manager would never and should never be in charge of a business like Pizza Hut that caters to ensuring the "customer, all the customers come first"
Mike Oertel
oertel22 @aol.com
Latest Pizza Hut Reviews
New opening at Sheridan Drive Amherst NY 14226 Ordered pizza delivery again online where I have an account. Have ordered many times. Pizza crust My manager The managementGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!