PixelFilmStudios

I recently purchased the Pro Smoke 1.1 plugin from PixelFilmStudios for use with my brand-new MacBook pro core i9 with 32GB of ram. Unfortunately, I have encountered consistent issues when attempting to use the plugin within fcpx, which has resulted in the software freezing with a dreaded beach ball of death.

Despite my best efforts, I have been unable to resolve this issue. I have even followed the instructions provided by PixelFilmStudios on how to optimize FCPX, but have seen no improvement. I can't help but feel disappointed and frustrated by this situation.

What particularly annoys me is that my specs exceed the minimum requirements for the plugin, only for it to simply not work. As a customer I expect a certain level of quality and functionality for my investment, and unfortunately I feel let down on this occasion.

Overall, I would advise caution with PixelFilmStudios, particularly if you are using a high-performance machine that meets or exceeds their minimum requirements. If you do choose to purchase from them, be prepared for potential technical difficulties and a lack of effective support.

I am here to share my experience with PixelFilmStudios. I was really keen on purchasing their software and decided to try with various payment options like PayPal, credit cards, and debit cards. However, to my utter frustration, I was rejected every single time! This continued for three days and I felt helpless as I really wanted to give it a try.

Feeling slightly disappointed, I decided to contact them through their online form sharing my experience with them and seeking some assistance. To my surprise, they never responded to any of my messages that I had sent, not even a single acknowledgement! I started wondering if they even existed.

I decided to try calling them during their business hours, assuming it would be the easiest way to get in touch with them. However, all I received was an automated message that said, "for faster service send an email". Unfortunately, I had already tried that option, but they did not reply back. I felt annoyed and frustrated with the struggling experience I was encountering with PixelFilmStudios.

To conclude, I must say that the lack of assistance and unresponsiveness from PixelFilmStudios is exceptionally disappointing. I had my hopes high, hoping for a positive outcome and experience, but it appears that they are not concerned with their customer service. In summary, my experience with PixelFilmStudios was an incredible disappointment, and I would not recommend it to anyone.

As a customer of PixelFilmStudios (pixelfilmstudios.com), I have to say that I am extremely disappointed with my recent experience with this business. I had purchased a plugin from them and, to my dismay, when I went back to my account to download it again, it was nowhere to be found. I tried reaching out to support via email but was met with a frustrating response, claiming they could not find any history of my purchase.

This is particularly worrisome to me, as I have purchased multiple plugins from PixelFilmStudios in the past. Despite my attempts to query why my purchase was not showing up in my downloads, there was no helpful response from support.

In an effort to rectify this situation, I asked for a reset of my downloads as I had to reinstall Final Cut Pro. Prior to the reset, my download was there, and now it seems to have disappeared from my download and order history.

The last email I received from PixelFilmStudios was a simple smiley face expressing their apology that they could not help me. I find this response to be shocking, especially considering the amount of money I have spent on their products. It is not an acceptable way to treat a customer who has been loyal and spent a lot of money purchasing from their business.

With that said, I am extremely unhappy with this experience and will not be buying from PixelFilmStudios again in the future. As someone who relies heavily on high-quality plugins for my work, it is quite frustrating to come across a business that does not have their act together when it comes to customer support.

I recently decided to give Pixel Film Studios a try and purchased a few of their plugins. Unfortunately, I found that they significantly slowed down my top of the line Mac and made it nearly impossible to work. To make matters worse, their customer service was not particularly helpful, as they simply directed me to an optimization video on Vimeo which did not fix the problem.

After doing some research, I discovered that many others have had similar experiences with Pixel Film Studios. A number of users on MotionVFX and FCP.co have reported that the company churns out plugins at a rapid pace without any real quality control. While their products may look flashy and impressive, they often lack substance and can cause major performance issues.

To make matters worse, there have also been reports about the treatment of Pixel Film Studios employees. The comments on the MotionVFX article in particular suggest that *the company's leadership may not be treating their staff as well as they should be.

Overall, my experience with Pixel Film Studios was disappointing, and I would caution others against investing in their plugins without doing thorough research and testing beforehand. It's clear that while the company may have some flashy offerings, there are serious questions about their commitment to quality and their treatment of employees.

So, I recently purchased numerous plugins from PixelFilmStudios, and unfortunately, I have experienced quite a few issues. Initially, the plugins did not require a restart or access to any part of my Mac Finder, which was convenient. However, all of the plugins that I purchased from PixelFilmStudios have suddenly stopped working, and I have not faced this problem with any other company before.

What's even more frustrating is that the process to re-download every plugin is not smooth, to say the least. On top of that, the company requests access to your computer data, and I, for one, am not comfortable granting access. In this day and age, I cannot risk having a random individual take a look at my confidential files or data, and I'm sure most people feel the same way.

I cannot stress enough the need to exercise caution when downloading anything from PixelFilmStudios. Please make sure you read and understand all prompts that appear during the download process before initiating it. It is also important to note that this is a one-person company. While that fact alone does not warrant distrust, this issue has made it challenging to feel comfortable enough to continue doing business with PixelFilmStudios.

I have had quite a frustrating experience with Pixel Film Studios over the years. Despite purchasing several of their plugins, I have consistently been disappointed with the quality of their programs. The plugins are either overly complicated, or they are too heavy for my system to handle, causing numerous frustrating bugs and issues.

One particular plugin that I purchased recently, called "Propuppet", caused me a great deal of frustration. So many users had problems with this plugin that the developers created a second, supposedly "better", version. Unfortunately, the first version didn't work at all - I couldn't even activate the keys - and the second version was completely unrecognizable by my system.

Considering the relatively affordable price of this plugin (only USD 17.-), it was disappointing to say the least. In the end, I decided to cut my losses and instead bought a similar plugin from MotionVFX, which worked like a charm.

I must admit that this experience has left me feeling quite disillusioned with Pixel Film Studios, and I doubt I will be purchasing any more of their programs or plugins in the future. For other users who are considering using their software, I would recommend exercising caution and researching thoroughly before making any purchases.

As someone who has been a loyal customer of PixelFilmStudios (pixelfilmstudios.com) for quite some time now, I've got to say that I'm extremely disappointed with the recent changes they've made to their installation process. In the past, I have purchased many of their amazing plug-ins, but lately, the install process has become more and more frustrating.

They now require at least one reboot during the installation, and I find myself uninstalling and reinstalling several times, only to be met with disappointment when the plug-in is still not installed. It's been very disheartening, to say the least, and I must say that I've started recommending people to stay away from PixelFilmStudios.

I understand how important it is to have a stable installation process and solid customer support to back it up, but PixelFilmStudios seems to have missed the mark completely. Their website is not reflective of the latest install tool changes, and it still shows a fast and easy installation process, which I find to be highly misleading.

As someone who has purchased several hundred plug-ins from several different companies, I can say with confidence that PixelFilmStudios is by far the most difficult to install. Even worse, the installation process puts things on your computer that it shouldn't, leaving me feeling cheated and ripped off.

Overall, while I would have loved nothing more than to continue supporting PixelFilmStudios, I simply cannot recommend them anymore. The hassle of trying to install their plug-ins is simply not worth it.

Unfortunately, after recently purchasing software from PixelFilmStudios (pixelfilmstudios.com), I was left disappointed with my experience. While we had previously used some of their tools with success, our recent installation of the PFS 3D Corporate set on our well-equipped MacPro editing deck encountered severe issues. The new tools took over our processor capacity, making the entire machine sluggish and difficult to use. Even after multiple restarts and re-installations, the problem persisted. To make matters worse, customer support was unresponsive and unhelpful, offering only a single unhelpful email response after three days of waiting for assistance.

As someone who relies on high-quality video editing software, poor customer service and problematic tools are frustrating and ultimately prevent me from completing necessary tasks on time. It's disheartening to have expectations for a reliable product shattered in such a manner.

Additionally, I found it concerning that PixelFilmStudios' billing option was not functioning properly and we were forced to use PayPal instead. These little snags can add up and create an overall negative impression of the company.

While I have used PixelFilmStudios in the past with decent results, this recent experience has made it clear that their software may not be the best option for my future projects. I hope that others can be spared the same frustrations and are able to find reliable editing software and customer service elsewhere.

I recently purchased plugins from PixelFilmStudios, but unfortunately, I have been facing some issues with their products. Initially, I received excellent support from them when I first downloaded the plugins to my system. However, the problems started recurring often, and now, I am experiencing numerous issues with their plugins, which is quite frustrating.

One of the recent issues I faced is when I was exporting videos, I received errors such as "plugins not responding," particularly towards the end of the export process. As a result, the exported video contained a red screen. This problem is random and unexpected, and updating the plugins doesn't seem to help in any way. Furthermore, it is sad to mention that the remaining downloads disappear when you want to re-download the plugin, which makes things even more complicated.

To make things worse, the frequent red screens have made it difficult for me to rely on these plugins anymore. Even though I have the latest version of FCP and Mac OS, these plugins remain problematic and unreliable. When I reached out to PixelFilmStudios to return my money, it was unfortunate that they declined because of their short refund policy. This is unacceptable considering their plugins have failed to serve their purpose for an entire month now.

In summary, I don't recommend purchasing plugins from PixelFilmStudios. While they may seem an excellent option at first, they are not worth your time, effort, or money. Therefore, I suggest that you explore other providers where you can get quality and reliable plugins. Avoid PixelFilmStudios at all costs and save yourself the trouble of trying to troubleshoot why their plugins won't work.

As a veteran film and video editor with 30 years of experience, I have enjoyed using PixelFilmStudios' plugin products. However, I must admit that I have had a lot of trouble with the reliability of their products lately. It seems that their plugins can suddenly and unexpectedly fail to work on a variety of different projects. Sadly, I have experienced a significantly higher failure rate with their products than with any other plugin vendor. As a result, I have made the difficult decision to no longer purchase from them.

One of the reasons I have decided to look elsewhere is that PixelFilmStudios has no phone support available. Furthermore, the quality of their app is extremely flimsy, and the update function has never worked properly. Additionally, their technical support is very thin and, if they cannot solve a problem with a conventional quick fix, they will invent a technical reason in an attempt to avoid blame.

In one instance that I experienced, they blamed my external drive for blocking their plugin, despite there not being a 100% correlation. This experience, combined with the fact that their effects look nice in promotional videos but often fail to work reliably for clients, has led me to believe that their inconsistency and high failure rate are unacceptable.

Therefore, I highly suggest checking out the FxFactoryPro collection as an alternative. I have found their products to be far more reliable and their support team to be much more responsive and knowledgeable. In conclusion, while PixelFilmStudios may have some great effects, their inability to provide consistent, reliable products makes them a less than ideal choice for any professional editor.