PC Connect Store review: H&R Block tax prep program

I ordered a H&R Block tax program and gave them info re my PC. (Order #57077). I did not receive the correct download.  I cannot download from the link which was sent which is for MAC, not the PC program I ordered.  

I am trying to get the situation corrected. The company does not have a phone number to call. You can only text, so it is impossible to speak to a live person even though the website says that one can call. This program is useless to me. If I can't get the correct dwnload link, I will cancel.