Order [protected]
Placed on 30 Oct 2024 11:27:12
Paid on 01 Nov 2024 17:03:50
Shipped on 31 Oct 2024 16:42:49
Delivered on 01 Nov 2024 17:03:43
Completed on 04 Nov 2024 17:04:03
Paid by Cash on Delivery
When opened, the package contained only ONE packet of Grakcu, instead of the two I had ordered and paid for in cash. Unless you can assure me this is not necessary, in future I shall not hand over the cash for Lazada packages until I have opened them and ensured they contain what I have ordered.
Country of complaint: Thailand
Claimed loss: 450 baht.
Desired outcome: Either refund me the money I am owed (450 baht) or send me the second packet of Grakcu as ordered. This is the second time in less than two weeks that I have been sent only one item when I had ordered two.
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Order [protected]
Placed on 07 Dec 2024 15:39:27
Paid on 09 Dec 2024 15:26:13
Delivered on 09 Dec 2024 15:26:04
Paid by Cash on Delivery
I ordered and paid for two items, but only received one. I did not realise this was the case until after I had paid for the package and opened it later - by which time the courier had taken my payment for two items and gone.