Our Freightlner truck was brought to Onsite Truck Repair in May of 2022 for repairs. We were told we needed an engine rebuild. We have paid approx $50,000 for the work Onsite has done on the truck. We have received it back 3 times only to have the truck break down over and over again.
We had it towed on 1/13/2023 to a repair shop in Salt Lake City, UT as it broke down again on the freeway with a load hooked to it.
Onsite Truck claims to be a credible shop online stating that they have state of the art equipment and certified technicians.
We have lost over $200,000 in revenue with this truck broke down for 8 months while Onsite kept promising they would repair our truck in a timely manner and all the costs incurred for the repairs,
Desired outcome: We would like to be reimbursed all the money we have paid for repairs and towing so we can take it to a different repair shop that can repair the semi truck correctly