Northern Lights Dog Rescue — Ignorant staff
After finding a beautiful dog my family and I were interested in adopting, I had contacted the number provided and was given the address and opportunity to go and meet my new family pet. I filled out an application and was assured I would have response by the end of the day. My children were later able to go and meet the dog and we fell in love.
I had not heard back from the president Judy until late that night I received a very unprofessional e-mail stating that she has not had too much time to take for my application and continued with a list of her busy schedule...including her work and personal life.
The next morning I attempted a number of times to call the number provided from Judy. When she finally answered the phone she told me again how busy she was. I asked how long she expected the process to take. Her response was shocking...
On my application I had stated how my last family dog, who was 9 years old, was tragically hit by a vehicle in the result of a freak accident. She was scared from a thunder storm, and ran out unexpectedly. This happened to be a devastating time for myself and my children. This had also happened three years prior and it had taken me this long to build the strength to bring a new dog into our lives. The response I got from Judy on this phone call was sickening and extremely upsetting..She came out and said "we will have to have a real discussion over the death of your last dog. Our dogs are expected to be put with a family who will give him a long life and not kill their pets. No one in this city will ever be giving a pet to a dog killer".
Shocked, I spoke my words of disbelief that anyone would say such hurtful things.
I know Northern Lights Dog Rescue Thunder Bay is a volunteer organization, but the appalling treatment I received by the so called president Judy Mackie needs to be heard.