The complaint has been investigated and
resolved to the customer's satisfactionResolved Ninas Cakes and Bakes — Money taken, no cakes delivered
resolved to the customer's satisfaction
I read with interest that someone else has recently been unable to obtain cakes, or a satisfactory response, from the Ninas Cakes and Bakes company website. I ordered some cakes in August (2011) and the money was duly transferred from my account, but no cakes were delivered. Despite 5 emails since I have not received any reply, nor any cakes, nor a refund of my money. There is a paragraph at the very end of their Terms and Conditions, which states that they are experiencing some difficulties with deliveries and thanks people for their patience, but this has been there since August at least, so all buyers please beware...