NFL Plus review: Billed again even though canceled

I canceled my subscription in December 2022. I am being billed again in January 2023. There is an email address for NFL+, [protected]@nflhelp.com, that does not work. There are multiple phone numbers listed on web, however all have been virtual assistant and unable to talk to live person. What a rip off. Of course when initially signing up never told about these issues.