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Namaqua Lodge review: Bad Service Complaint

N
Author of the complaint
4:13 am EDT
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Bad Service – Namaqualodge Country Hotel, Namaqua Tours

We would like to complain about Namaqualodge Country Hotel and Namaqua Tours in Vanrhynsdorp on the West Coast.

We will NOT recommend your lodge and tours to anyone. Your tours and lodge is unprofessional and the service is pathetic. No matter what we complaint was, anything was to much effort. Nobody was helpful.

Jenny Spies Cell: [protected] Innes Spies Cell: [protected]. We want to thank you for making our holiday the worst ever. We will not be coming back again.Please do NOT stay at Namaqualand Country Lodge and travel Namaqua Tours, Namakwa Toere you will regret it.

This family will swindle you: Jenny Spies, Innes Spies, Mike Spies, Innes Spies (Jnr).

Namaqualand Country Lodge, Namaqua Tours.

Tel: [protected] Fax: [protected] or [protected]

Cell: [protected] - Jenny Cell: [protected] - Innes Cell: [protected] - Mike Cell: [protected] - Innes (Jnr)

Facebook: Namakwa-Toere

websites they use: http://www.namaquatours.com, http://namakwatoere.com, http://namakwatoere.co.za, http://namaqualodge.co.za

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Update by Namaqua Lodge
Apr 28, 2012 4:15 am EDT

This family will swindle you: Jenny Spies, Innes Spies, Mike Spies, Innes Spies (Jnr).

Namaqualand Country Lodge, Namaqua Tours.

Tel: [protected] Fax: [protected] or [protected]

2 comments
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L
Jul 17, 2013 11:11 am EDT
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Jenny Spies - Owner, Namaqualand Country Lodge

http://za.linkedin.com/pub/jenny-spies/7/735/177

Be very carefull when dealing with Jenny Spies of Namaqualand Country Lodge in Vanrhynsdorp South Africa.

! You have been warned !

Namaqualand Country Lodge - http://www.namaqualodge.co.za

Contact Us

Tel: [protected] Fax: [protected] or [protected]

Cell: [protected] - Jenny Spies
Cell: [protected] - Innes Spies
Cell: [protected] - Mike Spies
Cell: [protected] - Innes (Jnr) Spies

General enquiries: [email protected]

S
Nov 25, 2012 11:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Not value for money.

The room was not supplied with things like water, coffees and teas, toilet soap. Toilet was not fixed even though we pointed out the problem - we were told just not to flush it during the night. Food not great and waitress uninformed about items on menu.

Sterna Luyt, South Africa

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