I reached out after reading on the website that I should reach out if I had jot received my item in 30 days as well as after receiving information from USPS that my package may have been lost. I received VERY rude and disrespectful responses telling me to "cry to someone else" and that I was "trying to create drama." They also informed me that as the importer it is my fault if the package is lost. Unfortunately this company is based in Thailand and reporting to BBB won't be successful. BUYERS BEWARE!
Desired outcome: Don’t shop here!