CB Retail Stores Review of Musician's Friend, California

Musician's Friend, California review: Purchased a listed guitar. They sent a different model.

Ronin1 of Oakland, US

Aug 17, 2022 5:12 pm EDT

Verified customer

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Their website listed a particular guitar model that I purchased. What arrived was a different model. I notified Musician's Friend via email but they did not respond.

They seem to have a business model based upon "bait n switch" assuming buyer will accept substituted product.

Photos attached: I purchased Sunburst Model 150; Received White Model 200.

Desired outcome: My quest is to recover costs without the usual denials returning the model I received for full refund.