Menu
Write a review
File a complaint
CB Food and Beverages Review of MGM Grand Las Vegas
MGM Grand Las Vegas

MGM Grand Las Vegas Beverage server

P
Author of the review
1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

08/14/22 around 1am to 4am

The racist beverage server refuse to take my order for a bottle of water. I was at the black jack tables next to David coperfield and she ignored to take my order for a bottle of water while take taking orders from eveyone else at my table. manager finally brought a bottle of water and apologized for the server attitude and said: "I talked to her I will make sure she take care of you". 30min later she came to the table and took everyone's order except for my water. I asked the managers for water again. If I cant even get a water at a casino, that casino is worthless. I will never come back to mgm. I regret spending every dollar at this resort. Servers act like they own the beverage service and they can treat people as they wish

Country of complaint: United States

Desired outcome: Teach your servers how to behave and how to treat customers

0 comments
Add a comment