Merchandise Inc has the worst sales managers.. the guy was definitely having a bad day. Apparently I should "pay way above market because that's the cheapest price" and he told me with out looking at that their price was lowest. When I asked for him to look at what I found online, he just said "google it". After asking to be connected to Merchandise Inc management, he said they wouldn't care about an order this size and I should be happy he even kept my account open. Merchandise Inc management clearly does not value customers and all the friendly language on MerchandiseInc.com is just for looks.
Merchandise Inc never refunded the money. The seven messages I left they never called back. Merchandise Inc is a fraudulent company selling goods for way above market and ZERO customer care.
Desired outcome: Apologize and treat customers right, live up to the values you claim to have.