Menu
CB Hospitals and Clinics Memorial Hermann Health System 929 Gessner Rd #2700, Houston, TX, 77024, US
Memorial Hermann Health System company logo
Memorial Hermann Health System
reviews & complaints
Memorial Hermann Health System company logo

Memorial Hermann Health System

929 Gessner Rd #2700, Houston, TX, 77024, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
V
1:13 am EDT

Memorial Hermann Health System - Service

On Wednesday October 1, 2020 my father was admitted to the Memorial City Memorial Hermann hospital. On Saturday October 4, 2020 I ended up being his visitor for the entire day. When I first walked in the machine that his IV bag was connected to was beeping. After about 20 minutes Staci my fathers nurse came in, shut the machine off and proceeded to type on her computer. Throughout the day the machine kept going off. Every time it did I would open the door and wait for someone to come in and check it but after about 20 minutes and no one came I would call the nurse and ask her to please come check the machine. When they did come in to check it all the would do was hit the reset button. Probably why it kept going off every 40 minutes. Finally I noticed that the IV had come loose from his arm and had been leaking. I once again called Staci to let her know and she turned the machine off and said she would come back. She however did not come back. Maybe 45 minutes later the night nurse came in to check on my father. It's concerning to think that this is the level of attention that the nurses give the patients. I suggest you look into why she was more interested in what was on her phone rather than attending to her patients. Her dismissive attitude is not becoming of a well trained caring nurse. I will make sure to tell everyone I know and everyone I talk to never to go to Memorial Herman hospital if they are looking for a professional, caring, and sympathetic staff who truly cares about their patients.

Read full review of Memorial Hermann Health System
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.