I signed up for one of Matthew Coasts Programs and they offered a free coaching session, so I signed up. It wasn't a coaching session. It was a session designed to get me to buy more coaching. When I signed up I said I was hesitant as to whether it would help me or I was in a bad place trying everything to get support and was told they'd offer a money back guarantee. So I signed up. I had four different coaches who mainly gave me the same tired old things I'd been doing for years- meditate, think positive, etc. All things that had not helped me in the past and weren't helping me now. When I asked for my money back I was told that the coaches and managers decided I didn't fulfill the obligations of the deal. They wouldn't tell me what obligations and I was not given a chance to speak for myself, which I think is absolutely unfair. Of course those coaches and the managers decided that. They wanted to get paid.
Country of complaint: United States
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