Mark Rober review: Clothing / t-shirts

On 11/28/2022 I place an order with Mark Rober for two T-Shirts. One Mens X-Large and one Boys Medium. The order number is MARKR0738102 and the cost was $55.72

The money was taken from my Bank account on 12/1/2022 by Mark Rober (Bank of America)

I have never received the product and I have tried to contact the company on several occasions thru the email provided for problems. First on 12/17/2022, then on 12/19/2022 and again on 1/2/2023. I have received emails stating that received my email but no explanation or refund for the missing T-Shirts