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CB Airlines and Air Travel Review of Malindo Air now called Batik Air
Malindo Air now called Batik Air

Malindo Air now called Batik Air review: Refund being processed the past 2 years 1

M
Author of the review
4:15 am EDT
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We booked flights through Malindo Air in [protected]. Due to covid they cancelled our flights. They promised us a refund.

We have been waiting 2 years. We can't reach them on the phone, they ignore our emails - or have automated email replies. They are now operational and still haven't refunded us. We have been very patient, but now its just getting ridiculous.

Desired outcome: We want a refund, as promised by the company

1 comments
J
J
Jessy Lim
, US
Oct 12, 2022 10:21 pm EDT

The Changi Airport service Manager Shanthi was very RUDE, unfriendly and was not helping. We were very disappointed.

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