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Madison Home Builders

Madison Home Builders review: home builder

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10:16 am EDT
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We had Madison build us a home in April 2017, it first began when it took them 3 weeks to get the land appraised, which pushed our move in date.
When building began they didn't have the color of siding we chose, the cabinet color was discontinued, then the flooring color was also no longer available. We were told we could move in on October 6, 2017, we moved from another state to find out our home was not ready, we had to stay at a hotel, with three dogs and a cat, (they would not pay for this hotel stay) On October 7th they called in a two person cleaning crew which took 5 hours to clean while we sat in the garage. When we walked through the home it was a mess. The interior needed to be repainted, the trim has huge clumps of paint on them, they missed walls, painted over drywall dust and had paint on ceiling. They finally sent out painters on October 19th, which were supposed to repaint entire walls.
They just touched up paint, when I confronted them on October 20th, they told me they painted all the walls, you could see streaks and runs on the walls and there were areas where they didn't paint, also when they were moving their materials they put deep scratches in our hardwood flooring.
I am now waiting for their boss to arrive, they still need to paint trim, doors and closets. I have my furniture on hold to be delivered. There is debris all over my yard which needs to be picked up before we can plant grass, a pile of plywood and other materials were just laying in yard, theirs roofing material debris stuck on roof, they never back filled under our front porch, they never put a mirror in our downstairs bathroom, theirs scratches on mirror in upstairs bathroom, We had a portajohn in our yard 11 days after we moved in, siding needs repaired, there's two holes where they moved a drain. We have a finished garage which still needs baseboards installed. The home still needs power washed and screens installed. There's a huge dent on a beam on the front porch, stairs going to deck have a crack, trim on garage is not lined up and looks sloppy. They were supposed to plant grass around the perimeter of the yard, that still hasn't been done. This has been a nightmare! The supervisor said that they had four homes closing at the same time and that he's sorry. Sorry don't give me back the time I have to wait for these repairs to be made. This has put our life on hold as we can't put anything away or have our furniture delivered. We are very disappointed that we chose Madison Home Builders to build our home.

Update by denisemoor
Oct 21, 2017 1:58 pm EDT

We moved in our new home on October 7, 2017, the interior of our house was painted so unprofessional, there is no supervision. Madison had to send the painters back to repaint, On October 19, 2017 they sent painters which just did touch ups all day long, the next day I contacted the supervisor of Madison and they were told to repaint entire interior. On October 20, 2017, they sent a three guy crew, still not finished, They told me they would arrive at 9am October 21, 2017, well at 9:40 they arrive and start painting around 10:00am, at 12:52 they start cleaning up and tell me they have to go work on another home. He tells they will send someone out next week. My husband contacts the supervisor of Madison homes and tells him that they went to lunch and will back, well it's 2:52 still no painters, so many lies and lack of communication. We should be top priority to get this home painted. I would like the supervisor of Madison homes to supervise these painters and make sure this job gets done.

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