The complaint has been investigated and
resolved to the customer's satisfactionResolved Lucas Law Center — Fraudulent company
resolved to the customer's satisfaction
In October 2008 I answered their advertising on KGO radio 810 (San Francisco) about Loan Modification. The ad stated that after a reasonably 'low cost forensic audit' that they would use errors, untruths, and mistakes etc. in my loan documents to negotiate with my lender and modify the loan according to my income and new lower house values. Rick Nelson sent me forms to have notarized and sent back to him. Also a list of items needed for the audit.
A couple of weeks later Valerie Sandoval called with what she called a 'grocery list' of additional items that she said were needed for completing the forensic audit. I had to get some of them from various banks and when I finlly got them all and sent them to her by Fed Ex I never did get the requested acknowledgment from her or the law firm. And I heard nothing more from Rick Nelson.
In December his personal phone number was answered by Adam Zucker, who did not know who I was, and knew nothing about my case. No one knew anything about shat had been done so far (if anything). My bank (Indymac bank) would give me no information and said they did not have to contact my attorney.
Today, Jan. 5, 2009, I received in the mail 6 copies (3 certified and 3 regular mail) of a foreclosure notice dated Dec. 10, 2008. In disgust I called Lucas Law Center and demanded to know the status of my case. A manager, Frank Sellars took my call, left me on hold for over 20 minutes and I called back and talked to Craig Williams. He said to call Adam Zucker every 15 minutes today until I would get hold of him.
Adam Zucker still did not know who I was! Then he said that Frank Sullivan was trying to call me and asked what number should he call me at. He still could not or would not tell me anything that had been done, but announced loudly for others to apparently hear: 'Send his money back to him'. And told me that I should get it in a few days. End of story???