LoseTheBackPain review: Product was ordering and sent to me
The complaint has been investigated and resolved to the customer’s satisfaction.
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The company left an official comment on this complaint.
I was going to try and product recommended for back that was natural.. It kept saying it was t finished! I was frustrated and didn't want it! It was shipped and way.. I need to return this to you unopened with all $50.60 refunded.. As I did not finish the order?! You had my card # the? I do not want this product! As I read here others can't reach you either! My name is linda s stillwell I am dispiriting the charge in my card! [protected] is my # plz call and tell me how to return this product and get my $ back?
LoseTheBackPain customer support contacts
Linda,
My name is Steve, Director of Client Services, for the Healthy Back Institute (HBI), I have reviewed your account and this is what I believe to be true and correct.
You may return the product and we will gladly give you a refund, instructions are on this web page: https://losethebackpain.com/shipping-return-policy/
If you have any customer service needs with us please use this link
https://losethebackpain.com/contact-us/
Thank You,
Steve, Director of Client Services
The Healthy Back Institute
My name is Steve, Director of Client Services, for the Healthy Back Institute (HBI), I have reviewed your account and this is what I believe to be true and correct.
You may return the product and we will gladly give you a refund, instructions are on this web page: https://losethebackpain.com/shipping-return-policy/
If you have any customer service needs with us please use this link
https://losethebackpain.com/contact-us/
Thank You,
Steve, Director of Client Services
The Healthy Back Institute
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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