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Was toldby Marlon the director and given contract that we students would be in class from 7am to 3:30 pm. Started driving the first day none of us students new how to drive a 18 wheeler. Annie the trainer walked up and down the side of the truck cussing, calling students stupid, this trainer was so verbal abusive. We didn't train 7til3:30 like we paid for we stidents trained the first day for4 hrs. The second day for3hrs. The thrid day for 3 hours. The fourth day after we students could no longer put up with the cussing and hitting on the side of the truck one driver called Marlon the director. Marlon stated the trainers didn't have to walk back and forth and try to train us. All the trainers had to do is drive and show us students and we should pick it up in 30mins.53
The complaint has been investigated and resolved to the customer’s satisfaction.
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Oh my gosh! I had the same experience! These people are not teachers, they are only old truckers who have a gravy job through LIT. You pay over a 1000 between class, physical and drug screen before you ever start. The class is scheduled for 7am to 3pm, but they let you leave at about 11am everyday and do not have class on FRidays. Seems like you get taken to the bank on your payment. I was the only one who completed the classroom part and we started out with 9. When I started the first day of driving, I was giving no instruction, just told to back the truck up, was constantly being yelled at by Ann. She was yelling "LEFT, LEFT" When I asked what she meant, her left, my left, the trailer left, or the tractor, her response was "Left is left!" When I spoke to Marlon about the problems, he said that they had put 100's of students through this course and others had not had problems. He also told me that they did not have time to answer questions! What about all that time that they are charging you for and sending you home early! I was yelled at for hitting an invisible truck, that know one told me was there, also an invisible dock. They also do not tell you that if you can not open the hood of the truck (which I can) that you might as well quit, because you can not continue. Why don't they check that first before they take all your money? I do not recommend going and wasting your time and money at this school.