Lighthouse Software Cebu IncDoesn't pay salary for + 400 employees

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NOT a stable company also the wolrd wide company Lighthouse IP Group has havy financial problems

In Cebu (lapu-lapu), more than 400 employees where dismissed the last working day of July 2012 without pay. After a week, lighthouse Software Cebu Inc. informed us that we can come to the office for an advance of 200 peso (4, 5 USD only), instead of a full months salary. 200 peso barely covers the cost for transport to the office, this is ridiculous. A complain is filed with DOLE, the Philippines Department of Labor and Employment. The remaining lighthouse employees are only paid a part of their salary. Late payments are ongoing for a year already and escalated since june 2012.
We hear that other offices face the same problems, no health care paid in China for + 300 employees since years, payment delays for up to months in Vietnam, Thailand, ... but the big bosses fly around in a private jet and go to the most exquisite hotels, such as http://www.shangri-la.com/cebu/mactanresort

I recommend not to work there, you never now when or if you will receive your money.
Some long term employees start to look for another job, or left already.

Responses

  • Li
    Lisa Gonzales Aug 31, 2012
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    SALARIES TOO LATE !

    Already a month waiting for our salary (+ 430 people), the HR-team has to wait 2 months already ... CEO Willem Geert Lagemaat van Lighthouse IP Group www.lighthouseip.com, mother company of Lighthouse Software Cebu Inc always promised that he will pay, but he never keeps his promise and always changes the payment dates, without informing us up front. Willem Geert Lagemaat made a very bad impression, we worked very hard for Lighthouse IP Group, he should pay, and on time !!

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  • Li
    Lisa Gonzales Aug 31, 2012
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    Lighthouse Software Cebu Inc. part of Lighthouse IP Group, CEO Willem Geert Lagemaat from the Netherlands, was summoned by DOLE for a hearing on the 16th of July because of not paying salaries.

    It started in june
    we all had to work 2 saturdays and 1 double pay (national holiday). we werent paid until july 16
    and the july 16 pay was 70% of the july 15 salary

    and it gets worse.
    we got the 30% of july 15 pay along with 15% of the june 30 pay almost end of july

    we did not get the remaining 75% of june30 pay until late july
    some did not report to work
    some did but they were just talking or roaming around
    the problem with Willem Geert Lagemaat, CEO Lighthouse IP Group is, he kept promising; " there will be no delay for the july 30 pay"
    He kept giving dates when the salary will be released but nothing ever arrived

    Lighthouse Software Cebu Inc. hired new people for a new project in August (13 employees) and there are 'recently posted' open vacancies at the Lighthouse IP Group website and in Cebu jobsites although they can't pay over due salaries and the regular employees in Cebu also haven't received their full salary yet, the HR-staff isn't paid for July and August, 2 months without pay.

    http://www.lighthouseip.com/careers_joblist/career-philippines/

    Posted - 08/30/2012
    http://ph.jobsdb.com/PH/EN/Search/JobAdSingleDetail?jobsIdList=500003000895961&vc=42f9454fb704&sr=1

    Posted - 08/23/2012
    http://www.mynimo.com/jobs/search?q=lighthouse+software+cebu&searchType=jobs&gosearch=Go


    CEO of Lighthouse IP Group is Willem Geert Lagemaat, he responsible for sending the money for salaries to Lighthouse Software Cebu Inc.

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  • Li
    Lisa Gonzales Aug 31, 2012
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    You also can read an add complaints for Lighthouse Software Cebu Inc, Lighthouse IP Group and CEO - Willem Geert Lagemaat at http://www.istorya.net/forums/career-center/204970-lighthouse-software-cebu-inc-11.html#post13360210

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  • Li
    Lisa Gonzales Aug 31, 2012
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    LETS REMIND WILLEM GEERT LAGEMAAT --> TXT to [protected]

    No Salary yet, let's start sending text (with a PC for free to [protected]) to remind him to pay us, we had to wait already way toooo loooong, if we all send 5 TXT a day, we have less chance Willem Geert Lagemaat, CEO Lighthouse IP Group forgets us.

    It is dishonest and not fair, he had a nice holiday in the Bahamas and a lot of us and our family have a very tough time.

    You also can mail him, use another e-mail address if you want;

    Willem Geert Lagemaat
    CEO-Lighthouse IP Group
    www.lighthouseip.com
    Mobile: +[protected]
    [protected]@lighthouseip.com

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  • Li
    Lisa Gonzales Sep 06, 2012
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    http://www.sunstar.com.ph/cebu/business/2012/09/04/dole-company-pay-employees-241004

    By Mia A. Aznar
    Tuesday, September 4, 2012

    THE Department of Labor and Employment (Dole) 7 is expected to issue an order to a company to pay 480 employees their unpaid wages and proportionate 13th month pay.

    That, after Lighthouse IP Cebu reportedly failed to pay the employees P2.7 million in wages.

    Check our new look and tell us what you think.

    Dole tri-city field office supervisor Rogen Cumba said their agency received emailed complaints from employees last July 5 about the company’s failure to release their salaries following termination and completion of their projects.

    Cumba said his office inspected the Lighthouse IP at the Mactan Export Processing Zone 2 last Aug. 8 and held two conferences with the management.

    The company officials reportedly admitted they could not release the salaries of the employees because the funds from their main office, based in the Netherlands, had not arrived. “They are willing to pay. But they were unable to get funds from the mother company.”

    Cumba is preparing an order directing the company to release the salaries and other benefits of the 480 terminated employees and is finalizing the list of employees who should be paid.

    He said that once the order is received, the company will have 10 days to comply with it. Within the 10-day period, they also have the option to file a motion for reconsideration or make an appeal. He added that the order could be issued within the week.

    The order will compel Lighthouse IP to release the unpaid wages of the employees for the period July 11 to 25 and July 26 to 31.

    For now, he said the company has retained 50 employees to continue operations.

    In a press statement yesterday, Lighthouse IP Group acknowledged “experiencing some financial difficulties.” But it said it “remains bullish in doing business in the Philippines.”

    The company said they owe project-based employees salaries for one payday (as of July 30) and 13th month pay. The company said their contracts ended July 30.

    “Lighthouse IP Group has executed a large data entry project in our local office in Cebu. Unfortunately, the project has proven to be a loss-making one, which has brought our organization into cash flow problems. We are currently resolving the matter and we planned on paying the outstanding salaries two weeks ago. Unfortunately, we are still recovering from the cash flow problems caused by this loss-making project.

    Nevertheless, there is light at the end of the tunnel and we expect to be able to pay the salaries of our Cebu colleagues soon. Lighthouse Software Cebu, Inc. and Lighthouse IP Group are working closely with Dole to resolve this matter, ” the company said.

    “Resolving this issue has our highest priority and we trust it will be solved soon. We are very sorry for all the problems this is causing our local staff.”

    In previous press launches, Lighthouse IP described the duties of its employees as data work, non-voice projects such as data enrichment, annotation, data entry, data mining, translations; as well human, human-edited machine and purely machine translations and offers virtual employees and software development service.

    Late last year, they sought to hire additional employees to work on an international trademark database where they digitize and structure trademark data from 87 countries, kept in paper stacks since 1976.

    A Facebook page contains several complaints from employees, calling on the management to pay up. (PR)

    Published in the Sun.Star Cebu newspaper on September 05, 2012.

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  • Li
    Lisa Gonzales Sep 06, 2012
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    http://www.bworldonline.com/content.php?section=Corporate&title=Mactan-KPO-company-risks-penalties&id=57925

    Posted on September 04, 2012 09:51:31 PM

    Mactan KPO company risks penalties

    0 1 0 19

    CEBU CITY -- A knowledge process outsourcing (KPO) company operating in the Mactan Economic Zone (MEZ) II risks penalties for failing to pay its employees a total of P2.7 million in wages and benefits, a regional official of the Labor department said yesterday.
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    Rogen S. Cumba, supervisor of the department’s field office, said the local unit of Netherlands-based Lighthouse IP Group failed to pay 430 project-based employees their salaries for the periods July 11-25 and July 26-31. The employees, whose project ended on July 31, also failed to receive their pro-rata 13th month pay.
    Some 50 regular employees of Lighthouse Software Cebu, Inc. have also not received their salaries since the July 31 payday.
    “Company officials said they are willing to pay, only that they don’t have the money, ” Mr. Cumba said.
    He said company representatives, in two meetings held last month, explained they were waiting for funds from company headquarters to pay the workers.
    A statement issued by company headquarters in The Netherlands yesterday afternoon assured that the salaries will be paid soon.
    “Resolving this issue has our highest priority and we trust it will be solved soon. We are very sorry for all the problems this is causing our local staff, ” the company said in a statement.
    The company said it suffered from cash flow problems in the project for which 430 workers were hired.
    “The earlier mentioned cash flow problem is only temporary and after this is resolved, our organization will create more economic and employment opportunities for Cebu and (its) people, ” the company said, adding it remained optimistic on its business prospects in the Philippines.
    Labor department investigators visited the Lighthouse office at MEZ II in Lapu-Lapu City last Aug. 8 after receiving a complaint e-mailed by one of the 430 workers whose contracts ended in July.
    Lighthouse IP specializes in intellectual property information and services as well as translation outsourcing and software development services. The company also has offices in Belarus, China, Egypt, Japan, Thailand, UK, US and Vietnam. -- MDL

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  • Ge
    george martin tan meneses Sep 11, 2012

    i don't know what kind of ### they (LHIP) are saying, they said they are willing to pay us, but they don't have the funds! what kind crap is that?... at the first place how can they pay us if they don't have the funds... man I've waited long and they've pushed my patience to its core. how can they do this to us?.. we've worked hard for them and yet they didn't treated us what we deserve... i have dues to pay i have a family, people i owed expect me to pay but i cannot since they didn't pay us... they do business here in the Philippines because people here are kind and tolerant but sometimes enough is enough... i wish our government should do something about this kind of companies... make some laws or some sort of fail safe implementations in case this kind of things happen, of course they must favor it to us filipinoes. i hope LHIP will pay us and pay us soon cause we've already waited to long.
    george martin tan meneses

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  • Li
    Lisa Gonzales Sep 11, 2012
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    WIllem Geert Lagemaat, CEO of Lighthouse IP Group did not pay salaries for 480 employees from Lighthouse Software Cebu Inc
    480 employees are still waiting for their unpaid salaries. WIllem Geert Lagemaat, CEO of Lighthouse IP Group in the Netherlands sais, a temporary cashflow problem, we will solve it. Question is when will the salaries be paid. Willem Geert Lagemaat is responsible, Willem Geert Lagemaat's money problems shouldn't rest on Filipino employees.

    More info regarding Lighthouse IP Group and Lighthouse Software Cebu Inc

    Willem Geert Lagemaat CEO who is responsible and failed to send money to Cebu to pay salaries
    Nijverheidstraat 6
    2222 AV Katwijk
    The Netherlands
    Tel: +[protected]
    Fax: +[protected]

    Published, Sept 9 - 2012 http://cebu.businessguide.ph/lighthouse-ip-group/

    Dole orders Lighthouse IP Group to pay workers

    Mactan Economic Zone (MEZ) 2 locator Lighthouse IP Group owes over 400 former employees P2.7 million in wages and 13th month pay, a Department of Labor and Employment (DoLE) 7 official said Tuesday.

    Rogen Cumba of DoLE 7 said the department is set to issue this week an order directing the Cebu office of the Netherlands-based intellectual property specialist to pay 480 workers who did not receive their salaries for the period July 11-25 and July 26-31.

    Since 430 of the employees ceased working for the company as of August 1, they are also to be given their 13th month pay computed according to the length of time they’ve worked for Lighthouse IP this year, Mr. Cumba, who is the department’s Tri-City Field Office (TCFO) supervisor, added.

    Mr. Cumbra revealed that in two meetings last August with company representatives, they explained they were waiting for funds from company headquarters to pay off workers.

    Lighthouse IP Group said in its website that it operates in eight countries including the Philippines and offers IP, translation, outsourcing, and software development services, among others.

    Mr. Cumba said labor department investigators visited the Lighthouse office in Lapu-Lapu City last August 8 after receiving a complaint emailed by one of the 430 workers whose work contracts ended in July.

    According to him, Lighthouse has 10 days from receipt of the labor department’s order to either comply or file a motion for reconsideration.

    “Company officials said they are willing to pay, only that they don’t have the money, ” he stressed, adding that Lighthouse IP might need to sell off some of its assets so it could pay the wages of its former employees.

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  • Li
    Lisa Gonzales Sep 11, 2012
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    Info Willem Geert Lagemaat, failing to pay salaries for 480 employees

    Willem Geert Lagemaat CEO Lighthouse IP Group and Lighthouse Software Cebu Inc.

    Willem Geert Lagemaat
    CEO-Lighthouse IP Group
    www.lighthouseip.com
    Mobile: +[protected]
    [protected]@lighthouseip.com

    Info copied from http://www.lighthouseip.com/our-management/willem-geert-lagemaat/

    Willem Geert Lagemaat (1972) is CEO of Lighthouse IP Group. After the technical university (HTS), Willem Geert joined Univentio in 1993 and was appointed CEO of Univentio in 1996. Univentio was originally founded by his father in 1952 and became one of the largest and leading patent data producers in the world. In 2005 the company was acquired by Reed Elsevier.

    In 2006 Willem Geert founded Lighthouse IP Group, a global information services and consulting firm that offers a distinctive blend of capabilities, bringing together Intellectual Property information expertise, Translation Services, Data Processing Services, as well as Virtual Employees, Outsourcing and Software Development. Currently Lighthouse IP Group has offices in 9 countries worldwide and employs over 800 people globally.

    Since 2004 Willem Geert has also been President of PatCom, the association of commercial patent information service providers.

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  • Li
    Lisa Gonzales Sep 21, 2012
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    September 21 - 2012
    Lighthouse IP Group and Lighthouse Software Cebu Inc did not pay the remaining salaries for + 480 employees in Cebu. We are waiting since July 30, 2012. Is this Willem and Christa their human approach?

    Christa Deinum, Vice President Global Resources - [protected]@lighthouseip.com
    and
    Willem Geert Lagemaat, CEO Lighthouse IP Group - [protected]@lighthouseip.com
    still did not pay

    Willem Geert Lagemaat and Christa Deinum married in March 2012, did they maybe use all the company cash-flow and our salaries for the wedding or do they think our salaries are their wedding present?

    Promises for payment we had enough, we still did not receive our salaries, there is only one word for; DISGUSTING BEHAVIOR beyond any rules of humanity, also in the Netherlands where the Lighthouse HQ is this can't be normal.

    Lighthouse IP Group HQ address in Katwijk, the Netherlands,
    Nijverheidstraat 6
    2222 AV Katwijk
    The Netherlands
    Tel: +[protected]
    Fax: +[protected]

    More info at;
    http://www.lighthouseip.com/category/our-management/netherlands-management/

    A new COO, Luc Pierlé joined in June 2012, he left the company already in this situation where Willem Geert Lagemaat and Christa Deinum refuse to pay, what makes management of the company Lighthouse IP Group impossible.

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  • Li
    Lisa Gonzales Sep 29, 2012
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    September 30 - and NO SALARIES RECEIVED from Willem Geert Lagemaat or Christa Deinum

    Christa Deinum and Willem Geert Lagemaat; Where are our salaries, more than 2 months toooooooooooooo late. Is this normal in the Netherlands ?????????????

    Christa Deinum and Willem Geert Lagemaat; HOW LOOOOONG do you think we can keep on waiting ?????????????????

    A nice text regarding Christa Deinum below. It would be really nice and not just talk if we finally received our salary

    Since Christa Deinum joined; the company has been growing ever since!" they write at Christa Deinum | Lighthouse IP Group | Lighthouse IP Group

    Christa Denum; Where are our salaries, more than 2 months toooooooooooooo late. Is this normal in the Netherlands ?????????????


    Christa Deinum has been working in the IP industry for numerous years. She studied Business Development, Politics and Management at the Haagse Hogeschool in The Netherlands. Before her adventure in the Intellectual Property industry she worked in several different business areas which brought her a broad range of experience. Next to working for a law firm she managed a job agency for some time.


    Christa Deinum started her career in the IP business about 7 years ago when she worked as a sales executive for Univentio. When the company was acquired by a division of Reed Elsevier, she stayed there for about half a year. At that time Christa Deinum already knew she would prefer to work more independent and so she started Scipat together with a former colleague. Then Willem Geert Lagemaat, CEO of Lighthouse IP Group, asked Christa Deinum to help him with the setup of Lighthouse in Chengdu, because of her extensive experience with Human Resources Management. She agreed to do so and stayed in Chengdu during the whole setup of the company there. Since then the company has been growing ever since!

    Christa Deinum and Willem Geert Lagemaat; Where are our salaries, more than 2 months toooooooooooooo late. Is this normal in the Netherlands ?????????????

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  • Li
    Lisa Gonzales Nov 12, 2012
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    Verified customer

    Willem Geert Lagemaat and Christa Deinum
    IP stands for Intellectual Property Right
    Our Salaries are our Property and our Right, Lighthouse IP Group should have paid + 3 months ago!

    Lighthouse IP Group Truth About the Lying Behavior, see below promises made by Lighthouse IP Group Management Willem Geert Lagemaat and Christa Deinum; we don't need promises anymore, we need our money !
    You payment date is + 3 months overdue

    Statement from Lighthouse HQ - 09/27/2012

    To our project staff from Cebu

    Dear team,

    Over the first half of this year we have been actively involved in
    executing the trademark project. During the financial reporting over
    the first 6 months it became clear that we have made a significant
    loss on this project, resulting in immidiate cash flow restraints from
    July. You have all experienced this in the fact that part of the July
    salary and the 13th month have not been paid. This is something that
    we regret hughly, and we are fully aware that this has major impacts
    on your personal life.

    This statement is to confirm that we are going to pay the outstanding
    amounts. We are working on getting the cashflow stabilized and
    organize the funding needed for this cost. However, this is a process
    that has taken longer than planned, and we will have to ask for some
    patience as we work through this. We will be making a partial payment
    by October 15th to all project staff, and will then also be able to
    confirm remainder payment.

    We know that this is asking another support effort from you, but this
    is needed to be able to resolve the current situation. Additionally we
    need to ask you to refrain from being publically vocal on this as this
    results in additional problems and added delays. We fully understand
    the emotion but we need stability and support to solve this. The team
    in Cebu is supporting you fully in resolving this, so please stand by
    them in their efforts.

    On behalf of Lighthouse Software Cebu, - 09/27/2012

    Lighthouse IP Group, the Netherlands - Willem Geert Lagemaat and Christa Deinum

    =========================
    Update from Lighthouse IP Group - 10/15/2012

    SALARY UPDATE: We regret to inform everyone that we won't be able to release any partial salary today. The remittance is still on the process and expected to credit into our Philippine account within this week. We will immediately advise once the money is in the bank. Thank you for your patience and understanding.

    On behalf of Lighthouse Software Cebu, - 10/15/2012

    Lighthouse IP Group, the Netherlands - Willem Geert Lagemaat and Christa Deinum

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