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CB Photo Services Lifetouch Complaints #202-221
Lifetouch

Lifetouch review: school spring pictures

P
Author of the review
1:10 pm UTC

Picture day was on 3/26/2019 I purchased the pictures online on 3/22/2019 when purchased online it states that your child does not need to take the confirmation or order form. Turns out the photographer from lifetouch did not know or was aware that my daughter had already pre-ordered her pictures and she did not take her picture. I am very upset because of this. If when purchased online lifetouch isnt going to reach out to the photographer being sent to the school why falsely but that the child does not need to take the confirmation. They seriously need to get it together!. I would like for their communication be more open to the photographers going to the school. I have called and they will refund my money within 9-10 business days... And they dont offer re-takes for spring pictures.

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  1. Lifetouch Contacts

  2. Lifetouch phone numbers
    +1 (800) 736-4753
    Click up if you have successfully reached Lifetouch by calling +1 (800) 736-4753 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 736-4753 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 736-4753 phone number 8 8 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 736-4753 phone number
    School K-12 - United States
    +1 (800) 653-3373
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    Preschool - United States
    +1 (800) 736-4775
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    Prestige - United States
    +1 (800) 736-4761
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    Yearbooks - United States
    +1 (800) 244-4373
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    Sports - United States
    +1 (800) 505-9496
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    Commencements - United States
    +1 (888) 313-1746
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    Church - United States
    +1 (800) 597-6453
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    JCPenney Portraits - United States
    +1 (866) 457-8212
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    School K-12 - Canada
    +1 (888) 676-1647
    Click up if you have successfully reached Lifetouch by calling +1 (888) 676-1647 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (888) 676-1647 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (888) 676-1647 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (888) 676-1647 phone number
    Prestige - Canada
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  3. Lifetouch emails
  4. Lifetouch address
    11000 Viking Dr., Ste 400 W, Eden Prairie, Texas, 55344-7242, United States
  5. Lifetouch social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Lifetouch Category
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