CB Photo Services Lifetouch Complaints #202-221

Lifetouch review: poor quality product

Daniel1959 of Lakewood, US

Jan 10, 2019 6:56 pm UTC

Verified customer

We were photographed by lifetouch for our church directory and opted to buy portraits as part of this experience. Unfortunately, our original prints were overcropped, either cutting the tops of our heads or cropping so tightly that our heads were cut off when the pictures were put in the frame. After requesting recropped prints, the lab simply resent the same exact overcropped prints that we received the first time. Though, they did manage to get it right on the third set of prints. Next time we decide to do family portraits, we'll probably opt for a reputable local photographer rather than an unknown out-of-town company.

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Lifetouch phone numbers

+1 (800) 736-4753

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School K-12 - United States

+1 (800) 653-3373

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Preschool - United States

+1 (800) 736-4775

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Prestige - United States

+1 (800) 736-4761

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Yearbooks - United States

+1 (800) 244-4373

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Sports - United States

+1 (800) 505-9496

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Commencements - United States

+1 (888) 313-1746

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Church - United States

+1 (800) 597-6453

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JCPenney Portraits - United States

+1 (866) 457-8212

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School K-12 - Canada

+1 (888) 676-1647

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Prestige - Canada

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customerservice@lifetouch.com

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Lifetouch address

11000 Viking Dr., Ste 400 W, Eden Prairie, Texas, 55344-7242, United States

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