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CB Cruises and Charters Lifestyle Luxury Vacation Club Cancel my contract ASAP and return my money!!!
Lifestyle Luxury Vacation Club

Lifestyle Luxury Vacation Club Cancel my contract ASAP and return my money!!!

R
Author of the review
11:10 am EDT
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Luxury Lifestyle vacation club scammed me by selling me a 1 bedroom at the Goldwynn in Bahamas. They told me I can list it as a rental property and make twice as much money and told me it would be 1 set service fee and includes transport and cleaning of the room, but once the contract was signed, none of this was true! Charlene in customer service tells me about a thousand dollars more in fees for 4 nights. It would be more with the longer stay and the additional fees cannot be paid prior to arrival. Also, I was told by sales that there was a $60 a day per person per day for the all-inclusive fee at the resort located in DR and once again, that changed to close to $200 per day per person when I tried to book a stay. Also, I was told I would become a VIP member with INTraveL and RCI that would give me access to 300,000 locations all around the world for at discounted price. This is false! There is a membership fee and I never had a RCI account set up for me as they promised, but I am sure that would be an additional cost like INtravel was.

I addressed my concerns to Charlene in customer service and I was told after her meetings she can see if she can help me, but nothing never gets resolved and she will not let me speak to someone else. I am forced to deal with her and only her. Not to mention she has been rude on several different occasions to me. I also was told that the information the sales dept mentioned is no longer valid. I am scared to call her because she becomes rude like I am bothering her. I am so frustrated! How is this legal? I am needing some direction with this! PLEASE

Country of complaint: United States

Website: llvcbahamas.com

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