Lexus reviews and complaints 1
View all 138 complaintsLexus - Deceptive car advertising
Long story short.
Do not buy a 2019 lexus es350 f sport from this dealership or any other in the united states. Their much advertised lexus safety system+ 2.0 is a fraud on this car model. ("consumer fraud occurs when a product or service does not perform as advertised".)
The "road sign assist" does not work no matter what you do.
Lexus so called "technology specialist" and lexus engineers are unable to fix the problem as of january 9, 2019.
I bought a 2019 brand new one for over $50, 000 on november 14. 2018 and the system has not worked from day one, even that lexus advertisement shows a photo showing a red stop sign on the head up. Nice photo shop lexus.
I have been in contact with the lexus dealership and lexus head quarters since I found out the system just does not work, and all I have gotten is a run around.
If you want further information feel free to call me
Peter desser
[protected]
Up-date:
On january 10, 2019 at 11:12 am I received a call from lexus escondido technology specialist rick barnicort telling me that the 2019 es350 f sport they sold me does not have the "road sign assist" I paid for even that lexus advertise it does and all my paper work on the car says it does. If this is not fraud, I don't know what is.
I will now file a complaint with the california consumer protection agency and the federal trade commission about the deceptive car advertising lexus is doing.
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