[Resolved] LensCrafters98387

A Sep 28, 2019 Review updated:

I went to LensCrafters today on September 28th, 2019 around 1pm.
There is a lot of detail that I would rather talk to someone over the phone. It has to due with the manager Ashyle there and the way she talked to me. One things she said to me was, "well that's common sense." That is referring to bringing in my husband for prescription sunglasses. We have bought glasses from you guys before and only needed my husbands prescription not to have measurements done and they weren't cheap and so to have her talk to us the way she did was not right especially since she is a manager. I would like to talk to someone from corporate about the whole story.

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  • Resolution Statement



  •   Sep 28, 2019

    okay: we have no idea what you are talking about or what the problem is.

    sure you need to bring the prescription in to the lens crafters place when you need to get new glasses. the prescription also needs to be up to date either one year or two years or whatever. that really IS common sense.

    I don't understand a place like this where you don't have the doctor there do the eye exam. I mean, they have the test results right there.

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