Lady Hamilton Bridal — Choose another store!
I bought a Moonlight Design wedding dress Lady Hamilton in July 2006. A beautiful satin silk organza dress.
However, when the dress finally did arrive, it had strong and unmistakably yellow overtones. A simple comparison between the dress at the rack of Lady Hamilton's bridal shop and the one I received clearly showed this. All employees at the store that day agreed that the dress in the store was white and the one I received had strong yellow overtones.
While I understand that all wedding dress purchases are final, I expect that the product being purchased is identical to the one advertised. I know the store didn’t make the dress, but it is certainly Lady Hamilton’s RESPONSIBILITY. There is no way that I can contact the designer personally. They only sell to their authorized bridal shops. One month before getting married and no wedding dress.
The owner is not worried, she runs her store on the principal that a bride marries once and will not be visiting her stores anytime soon. Not exactly preoccupied or interested in retaining customers.
CHOOSE another store. This one is not interested in keeping you satisfied - just in making the sale.
P.S Posted same message in their "Public guestbook", and guess what?? It isn't public!!!