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CB Medical Services and Facilities LabCorp 107 Southern Blvd STE 303, Savannah, GA, 31405, US
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LabCorp
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LabCorp

107 Southern Blvd STE 303, Savannah, GA, 31405, US
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LabCorp - employee's behavior w/an epileptic patient

I know discrimination is illegal against those with medical disabilities, but I felt Miss Munoz, an employee at the Savannah Labcorp, needed to be reported after the mistreatment I received December 9th. I realize that not everyone understands epilepsy, but her behavior was extremely unprofessional and disrespectful to me, as she was laughing at me during a focal epileptic seizure loudly to other patients and other techs (my seizures greatly impair my speech and ability to talk, so she couldn't understand me and asked the entire waiting room what I was saying — still laughing, but also angry this time — which was humiliating). Then she angrily yelled at me because my postictal recovery phase causes confusion and I didn't understand her directions (literally all I did was initial my specimen with a marker instead of a pen and she asked if "I was stupid because a pen was laying right there." She also yelled at me for taking too long washing my hands, when my seizures distort my sense of time. I did not mean to be rude and do so.
Ms. Munoz then had me go back out and wait 30 more minutes because I couldn't pee after being humiliated + all of my muscles tense up during a seizure. She became frustrated at how confused I was and how my speech was because she assumed I was just on drugs and not having a epileptic seizure, a medical condition. I wanted to explain that I simply had epilepsy, but I could not do so in a way that she could understand me because my words came out jumbled and slightly slurred and it only seemed to irritate her more.
I left the lab humiliated and in tears.
I absolutely do not want anyone to endure anything like this, so please, someone speak to Miss Munoz about this incident, or at least educate her on epilepsy. Patients with medical disabilities such as epilepsy should be understood, not punished and bullied for things beyond their control.

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Update by Alyson K
Dec 12, 2019 1:43 am EST

Labcorp: Staff's Unethical Behavior Put my Life at Risk as well

The lab tech, Ms. Munoz, also told me I was not allowed to go outside and get my mother who is my emergency contact labeled on my medic alert bracelet for epilepsy. My mother would have been able to explain what was going on to the tech during the seizure and brought my seizure medication that my neurologist prescribed to abort my seizures because half the time my seizures escalate to secondary generalized tonic clonic seizures sending me to the ER in status epilepticus and/or through flat lining. I was prevented from treating an emergency medical condition simply because the lab tech was uneducated about the different ways epilepsy can manifest. The tech thought drugs were the reason my speech was impaired, as I mentioned earlier, but the results of my test are already back and each result tested negative. I don't know if corporate will take this incident seriously or what I should do.

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