Kiss and Fly

We booked Korean Air flights for two people for December 2026 through Kiss and Fly. About EUR 1,600 was charged to our account immediately, and we were told the tickets were supposedly being booked at a discounted fare. However, the tickets were never issued, and after about 8 hours it became clear that the booking had never actually been made! We only got our money back after several reminders and a long delay. The whole time, we had no idea whether we would lose the money, and it cost us a lot of time and stress. The communication is only via Chat Bot IA and very bad - They kept repeating only 2–3 basic answers and provided nothing else. We did not receive any concrete answers to our questions from anyone. The communication was extremely poor, and we do not recommend this service to anyone!
Please, everyone, be very careful when dealing with Kiss & Fly! They simply deduct the money from your account and then, only a day later, inform you that your discounted price has not been confirmed!
This is a complete waste of time, and they simply hold your money for a whole day for their own purposes! Be careful !
My advice: buy your tickets directly from the airline or through a trusted agency. The low price this website offers is not worth the stress and the risk! Be very careful with Kiss and Fly!