KinderCare Education review: horrible place

This place really is as bad as other complaints about it on this board. The rooms are almost always out of ratio. The teachers do not have education or certification. Minimum standards and requirements are pretty much a h.s. diploma and a few months experience. The turnover is horrible. The good teachers end up leaving because this place is so poorly run. I've had 4 of my child's clothing items go missing in a span of two months. The center didn't seem to care and refused to credit me for the cost. I would bring my child in wearing an outfit and pick her up in something completely different and the original clothes would not be in her bin. The teachers would always feign ignorance or say they weren't on duty. They are always shifting blame. I agree with the billing complaints. They break up the base fee so it's confusing and you are paying a month in advance in some cases. They always double charge you. Not run honestly.

I've seen them force toddlers to sit at a table with magazines so they can clean the rooms and reprimand the child when they tried to get up. I had to speak with the Director about this SEVERAL times and once a teacher even became argumentative with me saying she had to clean the room. You are paid to care for my child. A child under two shouldn't be made to sit at a table so you can clean.

The last straw was another teacher telling me that my child was mistreated and the offending teacher trying to spin it into something else. You do not force a crying child on a potty and then tell the parents she refused. The teacher did not want to potty train my child and set her up for failure and used the potty as punishment to get out of training my child. Reprehensible. I pulled my child out of this place. Please read their violations on the CPS site before sending your child. Too many red flags and the little ones have no way of telling you how they are being mistreated. These people are warm bodies and not fit to care for children. The Director does not want to spend time recruiting and hiring more staff and so will not do anything to fix the situation. The child's best interest is not considered. This place is nothing more than a warehouse. I have also seen teachers just sitting around and not engaging with the children.