The complaint has been investigated and
resolved to the customer's satisfactionResolved Kenmore Refrigerator — kenmore refrigerator causes house fire
resolved to the customer's satisfaction
We own a rental property where we had a Kenmore refrigerator, which we purchased from my daughter, in that house, model # [protected], serial # SL1943508. On Dec. 7, 2007 the refrigerator caught fire and caused a house fire. I have a copy of the North Liberty Fire Department report wherein the investigator determined this to be the case.
Our rental property insurance covered most of the loss with the exception of a $500.00 deductible and the cost of the refrigerator itself which was not covered since it was personal property. The fire was a result of defective product and we sent a letter in January requesting that Sears would reimburse us for our $500.00 deductible and provide us with a new replacement refrigerator.
We never received a reply.