Kay Jewelers reviews and complaints 1
View all 367 complaintsKay Jewelers - service
This is the 2nd and FINAL time I put myself in the position to be disappointed by the service I've been given by Kay Jewelers. After being assured several times that my wife's rings would be on her finger by her special day I recieved an email (not a person) that the salesperson who sold me the promises wasn't even aware of went out, telling me I wasn't going to get my wife's rings by the time I was assured of before the purchase. Then after I thought this was fixed, just tonight AGAIN, I was informed by another email (not a person) that yet AGAIN the salesperson was unaware was sent that there would be ANOTHER 2 week delay added to this purchase. My recommendation to anyone that asks my thoughts about Kay Jewelers is that no person should EVER consider giving their hard earned money to this company who prides themselves in handing out falsehoods and dishonesty. What a terrible shame...I'll be reaching out to the Regional Director of Operations as soon as possible in hopes that this can be addressed, this is simply bad business.
So heartbreaking...I wish I would have read the other posted complaints first before posting my own...it doesn't look like anything will ever get resolved...so sad. All I can say to you if you're considering buying something special for your special someone is...PLEASE, PLEASE, PLEASE go somewhere else!
Latest Kay Jewelers Reviews
Mixed Experiences with Kay Jewelers Jewelry Good sales Don't waste your time Unprofessional and LazyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!