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2.0 33 Reviews

Just Dial Complaints Summary

8 Resolved
25 Unresolved
Our verdict: When using services from Just Dial with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Just Dial reviews & complaints 33

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1:51 am EST
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Just Dial Cheating in renewal of services by Just Dial Ltd.

This is regarding the wrong commitment and cheating in renewal of our just dial services.
We received a call from just dial executive named Bhagya shree on 17th November who gave us an offer of 50% discount on renewal of our services which we were not using for last 8 months stating that it’s a kind of a scheme being run by just dial and also a limited period offer.
So we renewed the services. Also we were told that that we are getting extra discount on onetime payment. The sales executive who came to us was GIRISH KHULBE. Mobile number: [protected]
Our services was renewed in Rs.8000 when asked in customer care after a week Miss NIDHI JAIN told us it is not the same package and took GIRISH KHULBE on conference call who convinced NIDHI JAIN that it is the same package renewed. And assured us of better response in a couple of days.
We have approached customer care and all the marketing representatives but getting no response. Just dial customer support executives are blaming the Marketing Executive GIRISH KHULBE and Bhagya Shree. Whereas the Marketing Executives are telling that they have given the right plan and customer support executives are lying.
We got a call from Miss PUJA from the management team. Who looked into the matter and accepted that we were miscommunicated and cheated by the marketing representative GIRISH KHULBE just to sell the services. But didn’t provide any solutions. When asked about adjustment in the desired package she explained that package can’t be adjusted.
All companies have return or exchange policies but Just Dial is not ready to provide a solution for the problem because of their mistakes.
Please provide required solutions for the same.

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Gowtham M
, US
Nov 02, 2019 8:27 pm EDT

I had registered my buisness with just dial since I am unhappy I am unable to cancel my ecs, since i am ending my buisness due to illness .
buisness name: Sri Manjunatha Rain water harvesting.

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narayan
, IN
Aug 14, 2019 9:50 pm EDT

Justdail a fraud company, if u get a blank cheque on road they can encash it no one can dare to ask them .that's the truth of justdail, company will never hear to you, no mail I'd there for director to know the problem.vss Mani is big fraud and made a huge fraud team of lotters in India

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10:29 pm EST
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Just Dial Salesman Behaviour

Yesterday when I was go to the Snehanjali Electronic shop salesperson showing obscene behaviour to me. The person was acting in such a way that the shop is his own house and he is stupid owner of that shop .If this going on we are unable to buy any product from snehanjali electronics.

And from my observation I am telling that you to please do not buy anything from Snehanjali Electronics of Malad (West) near to Station shop.

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Omkar1987
Mumbai, IN
Aug 12, 2014 4:06 pm EDT
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I was insulted and humiliated by a staff named Mukesh at Snehaanjali Electronics. It is the incident of 12th Aug 2014 when I went Snehaanjali Electronics, SV Road Malad west's showroom to inquire about a 42" LED TV. I was interested in knowing about Sony Brand but they abused Sony company and started promoting other brands which I was not interested in. Later after some time Mukesh the representative of Snehaanjali asked me to show my cell phone to him which I handed over to him. He was forcing me to open the screen lock and give him my phone to him which was refused by me as I have important phone number, photo of family members, bank secured messages so I could not hand over my secured item in some one's hand whom I don't even know. So I refused to give him after he repeated forcing in front of all the staffs. There was no floor supervisor or manager to stop this incident. Then he asked me where I stay and asked me for my photo id proof. When I said that I do not have it at the moment he said my staff will go with you at your home and will check your id proof and residence proof at your home. He even called a boy from the staff and asked him to go with me at my home. After we left and reached few meters away the boy going with me was called back and was said that we do not want to verify anything and you can go now as we had a doubt that you might be a representative from Sony.

My Questions -

Is this the way a customer is treated? I wanted to know about Sony but was referred to other brand instead of which I was interested in.
I was asked for my cell phone which has a bank application which does not needs login for Balance it's of ING Vysya Bank.
I have some personal message which contains Login id and passwords, also family photos and videos, Contact numbers and chatting history with family and friends. What was the motive behind asking my secured device forcefully?
Why did no senior management involved in between and stopped him when this was going on? Why was I asked to leave without given any additional information for my inquiry.
Does this happens with everyone, Did he want to make any call or send any message from my cell to someone with a crimal intention? What happens if a female customer visits alone do they do the same?
Will I get a formal apology letter from Snehaanjali Electronics after verifying all the details?

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11:32 am EST
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Just Dial United front against justdial scams…..!

United front against justdial scams…..!

United front against justdial scams…..!
UNITED FRONT AGAINST JUSTDIAL SCAMS… ..! Call now for collective fight against justdial – [protected], [protected]

We are Acube Infotech – midsized company based in mumbai in the field of water solutions.

We were induced in to entering in to a contact no.[protected] for Rs.182000/- with justdial on 16.6.2011 and another contract no22136178 dated 30.07.2011 for Rs.71695.we have incurred huge losses by their act of cheating and criminal breach of contract. We have send over 50 mails to them and legal notices, but no one has responded Find below Extracts of e-mails sent to justdial on various occasions incl one sent on 20/12/2011our issue regarding contract --[protected] we are from acube infotech and have a platinum diamond listing with justdial under contract no --[protected] and invoice no--pxx22.xx22.[protected].w3v81606 dated 16.6.11. we have paid advance of 45, 513.and monthly ecs of 15171. we have been induced and cheated by just dial and yr representatives kapil jain and madhurao, into diverting a major part of our media advertisement budget to just dial. vide his mail dated 16/6 kapil confirmed in writing that we would get a minimum of 2400 trade leads in one year and this according to him would increase once branding exercise of justdial involving mr. bacchan wd commence. even our contract has min 2400 leads mentioned in writing from mr.kapil. we were expecting average 200 leads per month and had accordingly recruited people/stocks to care of the same . due to inducements given to us regarding 200 leads per mth and also our parallel contract reg banner ads with u, we were happy to divert our media budget to just dial. alas our banners were never put and over last 5 months we are shocked to find that instead of 200 leads that is 1000 leads from july to nov 2011. We have recveived in all only 480approx leads out of which over 100 were not relevent to our posting, and the figures are reducing monthly.this is hardly 45% of wht u promised and took money for. we lost huge due to this wrong presentation in our contract and our main monsoon season was a total flop.u at just dial never had any intention of giving us 200 leads and cheated us by mentioning 200 leads per mth just in order to force us into this contract pl take this as our notice to terminate our above contract with just dial. we have informed our bank not to honour future ecs requests. We call on you to pay back all our moneys given till date along with our advance lying with you. needless to say do add interest to the above money and adequate compensation for our losses borne by us solely due to yr intentional misrepresentation/criminal breach of trust. thanks to yr cheating/breach of contract, we loose in lakhs since we depend on yr leads, employ people, provide infrastructure and divert our small media budget to u all. our contract has nothing to do with market sentiments, on the other hand we were told that thanks to yr brand ambassador --amitji we would get leads in excess of 400 per month.
we once again call on u to refund our payments with interest and pay out our loss compensation of 10 lacs.
it is sad but we all will collectively pool in all our resources to teach u all that customers are not there to be cheated at will by just dial
needless to state we have given instructions to stop yr ecs. our other complaint against contract [protected] still remains un resolved
.team acube infotech

issue details of contract no----[protected]

without prejudice dear mam, it has been over 30 days since i gave to yr kapil jain amount around 71695/towards banners to be uploaded under categories as per yr contract [protected] and mail from yr side confirming categories recvd on 29 and 30th july. till date all my banners in all categories have nt been uploaded. You are using my money and have been giving false promises regarding dates for the same. we are now nt interested in the same since our purifiers are seasonal items
we want our full refund along with updated interest along with compensation for loss in profits today failing which we will be constrained to file legal action against yr company including winding up petition at yr risk and consequences for acube infotech
roy—[protected]

without prejudice—

dear mam, it is now over 45 days since we gave u our payment of over 71000 for banners. alas inspite of numerous calls and mails they have not been putup in all categories as u have mentioned in yr contact.just recently u vide yr mail informed that they would be put up in all categories within next few days
this dead line too has passed.
for the purifier industry august is the best month and due to these banners we cancelled our other media promos and we surely were expecting minimum of -50 lacs of revenue thru these banners, since industrial orders too are max during this period and their orders are huge value vise.we missed out in all this revenue
now we are not interested, as informed earlier refund our full money with interest including loss of revenue to us latest by tuesday 13th sept2011, failing which we will initiate legal action both civil and criminal including winding up of your company under section 432/434 of company law from mumbai high court.we will also inform all authorities including media, s.e.b.i, ministry of corporate affairs.
hoping good sense prevails and our loss and stress ends today roy----acube infotech

we have –due to their cheating apart from losing our over 200, 000, have incurred huge losses..since their management is not responding- To recover the same we have--
1)given notice for winding up of the said company thru Mumbai high court
2)filed 2 criminal complaints against all promoters/management of just dial ltd at dindoshi –police station –malad –east.under section –406/420 of ipc for cheating and breach of contract
We have come to know from various sites that just-dail has over 5000 complaints of similar/or more grave issues.

We have taken initiative and are uploading website—www-justconsumercomplaints-dot-com within next 4 days. We have good legal team and all clients who have been cheated by just dial ltd are requested to immediately lodge their complaints to –justconsumercomplaints-at-yahoo.com.

U can call us at [protected] / [protected], since we are sure a collective legal action incl criminal action/dharna against them will surely help us to get justice for our genuine issues.
Don’t delay mail/call now-----team –justconsumercomplaints---(JCC)

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JustDial a scam
Corpus Christi, US
Jul 20, 2011 6:30 pm EDT

WARNING to business owners: Do not do business with this company! They sent over a "proposal" and before we could agree to anything they were charging our credit card. They didn’t receive any authorization from us... no signature, no confirm reply to their email proposal, nothing! To make matters worse, when I suggested different categories, they said it would cost over $1000, not the $400 initially proposed for categories they rushed through over the phone with a hard to understand accent. Now they will not even entertain the possibility of a refund after multiple requests.

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Cool Seema
, IN
Jan 12, 2012 10:12 am EST

Why don't you visit & fix your meeting with their management to get the resolution on your complaints...you chosen a right path to increase your business boss! don't let it be away from your hand... Its a gentle suggestion dear!

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9:21 am EDT
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Just Dial Frauds

Hello

I have contract no.[protected] which is signed for pune and the customer person is telling me that it is signed for Mumbai. Need to know why the hell can you are doing this. I had shifted my contract from Mumbai to pune as per guided by Chiraj Mistry(Executive person no:[protected]). I also need to know why if once a ECS hits my bank and gets reverted back due to no balance then why the hell did you hit it back again the same month. I am getting double hits in my bank for both Mumbai and even Pune when I talk some times to your customer care. Please forward me the documents where I had signed saying this.

I am moving to consumer court for this issue. I need the docs asap.

Transaction details :

14/07/2011 BillDesk-JUSTDIALTXJD1249107 S64329688 4, 412.00
11/08/2011 TR TO ECS RTN OF 11.8.2011 AA389101 50.00
22/08/2011 BillDesk-JUSTDIALTXJD1346803 S90702915 4, 412.00

I want my refund back.

Thanking u
Zohib Shaikh
[protected]

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Update by zohib shaikh
Sep 13, 2011 10:43 am EDT

Sorry for my wrong upload. But still This is once again cheats from just dial where I was told that my ECS which was wrongly cut from my bank account would be given back. But till now I haven’t received my amount back. The person to whom to told to call the number does not exists now.

Please revert me back as this is just fooling things that are being arranged from justdial.

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Cool Seema
, IN
Aug 23, 2011 7:18 am EDT

Complaining for Just Dial and attachment of Sulekha.com... just dial is the only this kind of platform where from we can increase our business & able to know the details of the callers then other media... you should discuss with their Managers to get the solution on your issues instead of stop your listing 'Chances to get never came back again'.

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Christian Hester
Miami Beach, US
Aug 22, 2011 10:23 am EDT
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I just paid $24, 31 for an iPad2-64GB and my girlfriend loves her Panasonic GF 1 Camera that we got for $34, 26 there arriving tomorrow by UPS. I will never pay such expensive retail prices in stores again. Especially when I also sold a 42 inch LED TV to my boss for $678 which only cost me $68, 18 to buy. Here is the website we use to get it all from, CentSpace.com

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12:08 am EDT
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Just Dial Just Dial is Stealing money from my bank account

This is my second complaint (and just second in my life) in the same month against a same company "JustDial Pvt Ltd". I bought the business leads service of JustDial for me and a relative of mine (in Car Rental Business) on a same day in January 2010.

My contract with JustDial proved to be disastrous (With NOT EVEN A SINGLE RUPEE BUSINESS TILL DATE), JustDial has just robbed me of my money!)

In the case of my relative's car rental business' JustDial contract. JustDial IS STEALING MONEY FROM MY BANK ACCOUNT!

This contact was initiated on Feb 22, 2010.

JustDial representatives Ms Swati Sing (Ph: [protected]) and Mr Sahil (Ph: [protected]) told me:

1. The first ECS deduction from my bank account will be done only after the consumption of 3 month's advance to which Mr Sahil collected a cheque from me.
2. I can stop the service any time by calling JustDial Customer Support and the ECS will be stopped immediately.

I found found out that JustDial (their sms and calls) were CORE CRAP. They are not giving any service, JustDial is only harassing with 100% crap SMSs and phone calls!

* I came to know that JustDial is deducting ECS from the very first month of the contract, the customer support representatives told me that 3 months advance was security amount and so the deduction had to be dine from first month!
* They told me that stopping ECS will take 40 days and I will have to request through an email.

I requested ECS to be stopped through an email on May 9, 2010 and received a confirmation of receipt on May 10, 2010.

-----------------------------------------------

After all the harassment described above JUST DIAL HAS STOLEN MONEY FROM MY BANK ACCOUNT AGAIN IN THE MONTH OF AUGUST!

Now, all this month I have been requesting and even warning them that my phone number is registered under DND and they should harassing me by stopping their crap SMSs and refund my money that they have stolen from my account but THEY ARE NOT READY TO LISTEN!

The only sentence they say is; "Sorry for the inconvenience sir, refund is impossible. Service will be provided against all ECS!" Their service is nothing but harassment.

THE SCREEN SHOTS OF THE EMAILS ARE ATTACHED HEREWITH WITH DATES ON THEM. Can consumer court save me from these robbers? Can I be helped here because they Just DO NOT LISTEN...PLS HELP, I do not want their SMSs anymore!

Emails Screen shots are available at:

http://JustDialFraud.22web.net

My another complaint against JustDial

www.consumercourtforum.in/f21/just-dial-fraud-dial-indias-no-1-fraud-engine-17915

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Update by Anti JustDial
Sep 26, 2010 4:48 am EDT

PLEASE DO NOT LIE, NO ISSUE ARE RESOLVED

SORRY, No issues have been resolved, How can you say this, you have never answered my questions nor given me any resolution.

When I already requested for the cancellation of the service and to stop the ECS on May 9, 2010 why have you taken money from my bank account in August?

You are now telling me that you did not confirm that the ECS was stopped, my question is WHY?

Lets say it could not be for some reason; were you not suppose to inform me that the ECS was or could not be stopped?

The email that I received in response to my ESC and service stoppage request reads as follows: Dated May 10, 2010

"Dear Sir,

Thanks for writing to Justdial.com

With reference to your mail received, this is to inform you that
we have received your mail and revert you back as soon as possible.

Regards,
Inder Singh
Customer Support Delhi
Justdial.com
6999 9999"

Now, if you do not revert on this email, will that be my fault? In fact not responding to customers on their query/ request (and specially the kind of request I had) is a serious issue, isn't is?

How 'not responding to my request authorizes you to debit my bank account while I very strictly expressed my unwillingness to carry on your services?

My cancellation request reads as follows: Dated May 9, 2010

Hello,

This is a request email to discontinue and close our contract. We do not want to pay any more so please do this on immediate basis and do not debit any more money from our bank account now.

We took it as a trial for our business and we were told that the first payment from our bank account would be taken only after the consumption of the advance money which was for three months. But we have noticed that Just Dial is deducting money from the very first month.

We have taken a trial and we have found that it does not worth it! Please take it on urgent basis NO MORE DEBITS FROM OUR ACCOUNT

Thanks

After the above email (May 9, 2010) JustDial again taken money from our account on August 27, 2010

WHY COULDN'T YOU INFORM THAT MY ECS WAS / COULD NOT BE STOPPED? This all proves that you have STOLEN my money!

Not keeping say your a reputed company will make your company a reputed company. You need to be fair and justify what you say.

I will again request that you should accept your mistake and refund my money.

Thanks

Update by Anti JustDial
Sep 16, 2010 11:31 am EDT

There are certainly WRONG COMMITMENTS and do not take good for you clauses out of sentences. Take the full sentence and understand what is written here.

Your people lied when they told me the deduction will start only after 3 months (After the consumption of advance money)

Yes, you must have provided me 900 SMSs and THIS IS ACTUALLY THE VOLUME OF TORTURE YOU HAVE GIVEN ME.

YOU have been giving me FAKE CALLS, YOUR OWN STAFF MAKES THESE FAKE CALLS and hence WE HAVE NEVER GOT A SINGLE PERSON WHO WAS INTERESTED AND HIRED OUR SERVICE.

Yes my number is under DND and yes I given you my number BUT I ALSO CANCELED THE SERVICES ON MAY 09, 2010. So the SMSs you are sending me now are spamming me!

You are saying that there was no indication of the stoppage of servivce in May month but there was no indication and no information of non-stoppage as well? However the receipt is there which (if you have eyes and if you can see) tells that my mail was received and promises of an action to be taken.

So, do you want to say that not giving me proper response on my email (which is again a serious issue) authorizes you to STEAL MONEY FROM MY BANK ACCOUNT?

MY COMMENTS ARE 100% RELEVANT AND AUTHENTIC. As per my request today you have stopped the SMSs but will not return the STOLEN MONEY, you crooks.

In my words what you are practicing is HARAAM! You will certainly be punished by God and you will be destroyed completely!

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PEOPLE, I want to start an online community which will be highlighting JustDial's Frauds. I would like to save people from being victim of JustDial. Please show your support by replying here. Thank you.
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Shakirhussain
, IN
Sep 24, 2010 5:39 am EDT

Dear Mr. M. Siddiqui,

With reference to our telephonic discussion, all the issues have been resolved.

Kindly withdraw your complaint or comment on the same.

Thanks & Regards,
Just Dial Services

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Shakirhussain
, IN
Sep 16, 2010 1:02 am EDT

Dear Mr. M. Siddiqui.

With reference to your above mentioned comment, We would like to inform you that you had consiously signed a contract with Just Dial Services and agreed to deduct payment through ECS for which we have intimated you about deduction of your ECS within next 25-30 days through SMS & e-mail and hence there is no question of giving any wrong commitment about ECS deduction.

And as checked your contract was activated on 13th March'10 and since then we have given you approx. 900 leads in 180 days on an evg. 5 leads per day.

And as you mentioned that your number is under DND, so here we would like to inform you that we got this number from you only to take the calls/leads on the given number. Also, as per the mail trail attachment given by you, there are no such mails confirming the ECS stoppage.

Please refrain from putting such irrelevant and unauthenticated comment.

Further, as per our telephonic discussion held today that you don't want any sms from Just Dial, we have stopped your services and sent a request to stop further ECS deduction.

Thanks & Regards,
Just Dial Services

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10:25 am EDT

Just Dial Stay away from JustDial Pvt Ltd

We have a contract of providing 400 leads of car loan in a month with the company name "JUST DIAL" for which we have paid Rs. 12000/-. This contract was started on 1st july 2007 and we have a written copy of the same, which was duly signed by their Business Development Officer "Mr. Rajeev Bhardwaj". But we have received only 55 leads till now and now they have stopped giving leads and forcing us to pay more. When in this regard we spoke to their "Customer Care Manager Ms. Vani" and Ms. Tanu they are giving lame excuses that we are not getting any enquiry whereas there another executive was telling that if you can increase that amount then we can give you leads.

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JustDial a scam
Corpus Christi, US
Jul 20, 2011 6:42 pm EDT

WARNING to business owners: Do not do business with this company! They sent over a "proposal" and before we could agree to anything they were charging our credit card. They didn’t receive any authorization from us... no signature, no confirm reply to their email proposal, nothing! To make matters worse, when I could tell I was getting nowhere, I requested different categories, they said it would cost over $1000 for those, not the $400 initially proposed for categories they rushed through over the phone with a hard to understand accent. Now they will not even entertain the possibility of a refund after multiple requests.

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Shakirhussain
, IN
Jul 27, 2010 4:02 am EDT

Dear Customer,

Thanks! for being a member of Just Dial Services.

This is to inform you that Just Dial doesn't believe to lose any of customer & always try to make long & healthy business relations with our customers.

With reference to your above mentioned comments its states that you had signed a Lead Base contract @ Rs. 30/- per lead and you had received some leads also accordingly and your respective contract will rotate as per bid you signed.

We would like to request you to write us on delhi@justdial.com or contact us at 011-[protected] to check the details & understand your issues 'cause you have not given/mentioned your contact details.

We will be very happy to resolve the issues & will provide you the best services.

Thanks & Regards,
Just Dial Services
(India's No. 1 Local Search Engine)

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11:56 am EDT
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Just Dial Highly forged informaation

From Dr. Anil Thakur E mail [protected]@sify.com Mobile [protected] plz call after 1:00PM
JUST DIAL is just a forged company and services were never satisfactory. Provided numbers either don’t respond or they are so away from the place you need service of any kind. The customer care officials though are polite but highly inefficient to provide the service even after the complaint. The name should be changed to Just Dian9Hindi word DYAN). If you are living in an area suppose west delhi and you tell them that you want prompt service the numbers given either don’t respond and ironically you may get some numbers like xyz enterprises Faridabad and further that they claim they also serve west delhi. When its difficult to cover 10 km distance within delhi in one hour sometime how can you be assure of service which you want the same day. My pity on them and if any superiors are getting this complaint lease get feed back as I was asking for TV repair services for last four days and they were sitting like eunuchs. There must be some regulatory authorities to check them too so that such forged companies don’t flourish and loot the customers wasting their time as well as the customers. For this complaint I did have conversation with Mr. Ravinder and Ms. Parul but though they did try their best but could not provide the TV repair services. I strongly recommend Information and Broadcasting ministry to seal their offices if they fail to provide necessary services. They are blot to the society and I don’t know who has allowed them to loot the customers. The officials should be employed after stringent criteria and not like those who are good for nothing except for saying few words like, we are sorry, sorry for inconvenience, we apologise. Hope they will include negative feedbacks too in their portal, page, information logs.
Dr. Anil Thakur
Copy to:- Public Grievance Cell through net at pgportal.gov.in
Ministry of Information and Broadcasting.
Senior management officials of Just Dial.
Complaint board Blogs on net
India complaint board.com

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Shakirhussain
, IN
Sep 24, 2010 5:36 am EDT

Dear Dr. Anil Thakur,

With reference to our telephonic discussion, your issues have already been resolved on dt. 14.7.2010.

Please withdraw you complaint or comment on the same or write us on delhi@justdial.com or shakirhussain@justdial.com

Thanks & Regards,
Just Dial Services

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8:43 pm EDT
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Just Dial Just Dial - made promise which they did not keep

Dear All,
Just Dial through their Chandigarh agent sold me an advertisement plan after making a host of promises.
What was promised was not delivered and now they do not respond to my complaints any more.

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Just Dial Service
, IN
Apr 21, 2010 7:28 am EDT

Dear Dr. Bhatti,

With reference to our discussion, all the problems have been resolved.

Please reverse your complaint.

Thanks & Regards,
Shakir Hussain - Customer Support - Delhi/NCR
[protected]

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7:21 am EST
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Just Dial Doing fraud with coustmers

My Name is Supreet Singh From Delhi, i am very regular coustomer customer, this is my 3 year... but now they are going down & cheat there custmers. Behavior is also not good. Now they charge very much i& now result is poor. I talked with TME NAME-Ms. Swati Singh who regidterd my firm in name of LA ROSE Florist which is based in Rajouri Garden, Delhi, she talks in very very bad behavior. Now i didnt received any leads from them & in future i cant join this service & cant advice others also. I am also going to take a leagal action.

With Warm Regards,
Supreet Singh
M/s LA ROSE
H-75 (Near- Main Market),
Rajouri Garden, New Delhi–110027, INDIA
Mobile:+91-[protected]
E-Mail: [protected]@hotmail.com
Website: www.larose.in

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Just Dial Services
, IN
Feb 10, 2010 12:35 am EST

Dear Mr. Supreet Singh,

With reference to our telephonic discussion, your problem has been resolved.

Kindly withdraw your complaint from the same.

Thanks & Regards,
Shakir Hussain
(Just Dial Services-Delhi/NCR)
[protected], [protected] Extn 2454.

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8:08 am EST
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Just Dial Fraudulent company

When signing up an advertiser for the Platinum category, JustDial promises that ALL the leads received will be directed towards the advertiser. This is not even remotely true. Don't fall for this trap!
JustDial is planning to venture into US, they won't even last a day without malpractices lawsuite against them, if they continue these practices.

Get everything in writing in plain English. They make you sign some very, very complicated forms, so that they can continue to hide under these terms and continue their fraudulent practices. Go to the web, lodge a complaint if you feel victimized and violated (like I do) . They are the kind of company that will drain your bank account, without providing you a single useful lead.

Don't ever sign up for an annual account without trying them out for 3 months first at least.

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Shakir Hussain - Justdial
, IN
Jan 22, 2010 12:36 am EST

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on [protected], [protected] Extn No 2454 or write a mail on delhi@justdial.com & shakirhussain@justdial.com

Thanking You,

Just Dial Customer Support-Delhi/NCR

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4:20 am EDT
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Just Dial Abuse by executive Ms Rudrani

It is to inform you that Ms. Rudrani Bhattacharya, took an appointment from me to discuss about registering my business as a paid member than a free listing member. Mr. Sushan Sarkar, visited my premises for the same but to my amazement I could not even find my free listed data on the site of just dial.

Moreover, Mr. Shushan Sarkar stated that not to expect any business from justdial as free lister. Then I asked Mr. shushan to contact me once the free listed information comes to site. But Ms. Rudrani misbehaved for the same over the telephone and started abusing me by calling names.

This is all because she want me to pay the money and I just want to get assure my money is not misused.

This clearly shows the free registering of business on justdial is just a fraud and you are not supposed to get any result unless you pay a big buck.

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Indian Peoples Force
, US
Feb 15, 2018 4:53 am EST

Join us at www.indianpeoplesforce.org and file a complaint against Justdial. We at Indian Peoples Force raise our voice against various social issues like terrorism, corruption, human rights violation, etc. In the present scenario, there are many fraud companies cheating people on a daily basis. They need to be stopped. Help us stop them by filing a complaint with us on our website.

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Just Dial Kolkata
, IN
Mar 12, 2010 7:19 am EST

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact us on [protected], extn no : 2035 or mail us on kolkata@justdial.com or samratghosh@justdial.com.

Thanking You,
Customer Support,
Just Dial Kolkata.

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bhaveshg
, IN
Oct 23, 2009 9:55 am EDT

Do they sell our contact details also? I think Rs. 25.00 per contact.

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10:02 am EDT
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Just Dial Cheeting

I have taken a service of just dial 1year back ( Aug 2008) according to which the company committed to give me leads every day one lead . They charged me 5000 for 100 lead for contact lenses in kandivali (E & W ) as well free 30sec video online. But till date I have rec. only 4-5 lead only & now they say that they have given me 30leads.well as they were not able to provide me service for kandivali that why I had upgrade my area from borivali to bandra. But even that did’t workout

In this one yr I have call just dail helpline for more then 1000 times to Mr. Rajesh b & Ajay Peshawar for my problem but when ever I used to call then always I used to get same ans then he is busy right in meet will get back to u in some time.

i am absolutely dissatisfied with Just dial services .Top of that today i.e12/08/2009 after one year Preeyal Kachalia from just dail she is calling & saying that “sir we can understand your prob. & to slove ihave called u, saying that u need to upgrade to service with us & pay Rs11, 500/- then then see u will start giving leads” gr8! After making me full for 1yr, top of that she is demandingmore money . inshort she had call me for more money rather then solving my problem .

So I think know they should refund my money

Rg.
Isha optical
Chirag shah
[protected]

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Deepak Bauva
, IN
Oct 01, 2012 7:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am from Premium Furniture Thane. Mine name is Deepak Bauva([protected], [protected])

I am also not satisfied with Just dial services. I had done 2 years contact with Just dial amounting Rs. 60000, and rs. 100000/- per year. But they had taken Rs. 45000 excess then mine contarct. After that i had talked to Puja Roy from Just dial for 2-3 days regular, but i had not got any positive reply from her. After that i had called customer service, i had mailed to 4-5 people from just dial, but unfortunately i had not got any possitive response from them. After that i had visited Just Dial's mumbai office and i meet to Rachana Sagar and told her mine problem, again she told me that we will be solving your problem in 3 days. But at after 7 days There was same result. Now i am going to send one demand notice Of Rs. 45000+ intrest from court and going to file a case against Just Dial.

I think that just dial people are cheating with customers. and making them fool. They are doing jon only for their salaries.

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Shakirhussain
, IN
Jul 02, 2011 8:44 am EDT

Dear Vatsal,

Thanks! for using our services.

With reference to your above comments, we would like to understand your queries/issues to help you out to resolve the same.

You are requested to kindly contact us at (Std Code)-[protected] or write us on cityname@justdial.com.

Team Just Dial

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vatsal jain
, IN
Jun 05, 2011 6:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

though we have paid u rs3000 u do not care to give us proper service so i kindly advise u to come and repair our refregirator.

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vatsal jain
, IN
Jun 05, 2011 6:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

we called the just dial for refrigerator repair.they have repaired it but after 2 days again our fridge was not working.kindly i recommend u to do u duty fastly.

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Kamal Gupta
, IN
Apr 27, 2011 8:20 am EDT
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To,

The Manager Marketing,
Just Dial Private Limited,
Chandigarh.
(2st Reminder)
Sub:- Request for cancellation of Contract No. 21770, Dated: 15.04.2011.

Sir,

On 15.04.2011., your Campaign Head Mr. Akhil Bakshi visited our office and got the above said contract signed with the understanding that the initial commitment of the contract is for a period of 3 months and thereafter looking at the response the undersigned shall be at liberty to continue the contract for further period.

But during the process of getting the papers signed he got some documents signed out of good faith which were not a part of discussion i.e.

1. ECS form.
2. Letter of Acknowledgment.

I came to know about the signing of these papers only after getting the mail and SMS from your office to which I reverted back to him and requested him to return both the papers mentioned above and continue the contract as discussed for 3 months only subject to further renewal if the undersigned is satisfied from the response for which Mr. Bakshi is now giving one reason or the other.

In view of above I had requested you to either make the contract valid for 3 months only as had been discussed and done earlier or return my payment as I was not at all interested for ECS Transaction from my account.

Now after looking at the response of your customer care services I have decided not to avail the services of this type of Company, so you are requested to refund the entire amount of Rs. 4964/- paid to you vide Ch. No. 964179, Dated: 15.04.2011., and discontinue the services with immediate effect.

Kindly treat is most urgent, and revert back your response to me.

Thanking You,

KAMAL GUPTA.
(KAMAL ESTATES)

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shakirhussainjustdial
, IN
Mar 12, 2010 4:46 am EST

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on [protected] Extn No 2454 or mail on delhi@justdial.com & shakirhussain@justdial.com

Thanking You,

Just Dial Customer Support-Delhi/NCR

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Shakirhussain
, IN
Dec 10, 2009 2:57 am EST

Dear Dr. Vikas,

With reference to our telephonic discussion, we have been shorted out the problem you were facing and as discussed there is now no problem.

Further, if you have any query/problem...kindly contact me on below mentioned number.

Thanks & Regards,

Shakir Hussain
[protected] Extn 2454

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vikas123
, IN
Nov 27, 2009 1:09 am EST

I was also cheated by just dial. I am registered with their company since last 2 years. One of their employee Nimit arora cheated me of 16000 rupees.He made me sign a paper saying its a contract paper for starting a new contract(my earlier conract was expired). He took 3 months money in advance and said that your contact will be terminated automatically after 3 months if you dont like the service.I got Zero responce from the new contract and never bothered to renew my contract after 3 months.On The pretext of signing new contract he made me sign a ECS Paper. I never knew i am signing a ECS paper underwhich money will be deducted automatically every month from my bank account.It was too late when i found upon recieving my bank Statement.He has cheated me and Now he has stopped recieving my calls, obviously he knows what he has done..
Dr. Vikas Sharma
New Delhi

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bhaveshg
, IN
Oct 23, 2009 9:44 am EDT

I have been following with them for Directory - which was supposed to be released in July -
I spoken With Ajay Mohan - He says "We will update you soon"
Nothing moves unless I wrote to VVS Mani.

They are hopeless .. its not just dial "just money"

Bhavesh

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narayan
, IN
Aug 08, 2019 2:23 pm EDT
Replying to comment of bhaveshg

Comment on Facebook page me amith bachan he show convey the message to them

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11:17 pm EDT
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Just Dial malpractices by Just dial

The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in March 2009 and the booking is about to close in November, 2008. We booked 3 ads in it and till date there is no news of yellow pages. it apppeas that the company has gobbled up the money and is not having enough advertisers to publish the yellow pages. It is also pertinent to note that yellow pages being annual in nature, if a yellow page is published later, it gives advertiser lesser time to reap benefit of advertisements by considerably lowering the duration of advertisement.

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ridhi sidhi plywood and hardware
bangalore, IN
Dec 09, 2023 11:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have taken package from last 2months back now the service and no response from your team and i have complained many times to team .can you please solve my problem or refund my money ...

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Arora Financial Services
New Delhi, IN
Sep 30, 2023 4:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Paid Listing Name : Arora Financial Service Add Rohini Sector-4 Delhi,

All payment Done till 19 September 2023, but services till date not activated. Your Sales staff( Nikun), He doesn't have the manners to talk to customers.

get my services activated quickly or refund my money

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VARDA
, IN
Jun 25, 2014 2:11 am EDT

From: Vinod Rana [mailto:vinod@vimsworld.com]
Sent: 19 June 2014 14:33
To: 'mumbai@justdial.com'; 'media@justdial.com'
Cc: 'rajeev.ranjan@justdial.com'; 'sushant.srivastava@justdial.com'; 'delhi@justdial.com'; 'media@justdial.com'; 'mumbai@justdial.com'; 'pune@justdial.com'; 'ahmedabad@justdial.com'; 'bangalore@justdial.com'; 'chd@justdial.com'; 'chennai@justdial.com'; 'hyderabad@justdial.com'
Subject: VARDA- Buyer's Negative business response

Just Dial Sr. Management,

Is anybody left in the Just Dial team with whom we haven’t discuss the matter for worst service delivery,
Requesting any of the business heads sitting at HO resolve our problem and change the policy guidelines so that unsatisfied customers like us can get the Justice,
It’s a humble request to JUST DIAL Sr. Management across PAN INDIA level to look into the matter and resolve our query.

Feeling very sorry about writing this mail, but it may make your concerned team to look out their profile very seriously and hoping that some other business partner would not suffer like me. We had invested some amount through contract no. [protected] on 28/05/14 live on 6/06/14 for ad-campaign and want business referrals in lieu of that, since we haven’t received any buyer’s response we wish to discontinue and want our money back.

Now I m feeling annoyed when ever hearing of Just Dial and specially if one of talking your service delivery and big ad- campaigns. Some time I cannot control my feelings and things goes wrong resulting in unnecessary bad name to your so called service standards. I m sure it is not very beneficial for your business from the longer prospective and no-one wants the negative publicity.

============
Also to note that
=============
We are not getting the proper response from service team, When requested to Mr.Rajeev Ranjan (Client servicing & Customer care) he simply refused to accept the request
and was so rigid and unprofessional to handle the clients, also doesn’t provided the senior’s contact no. or mail id. to resolve the matter.
We were advised to call at [protected] or visit Noida office and told they too can’t do anything. When called to [protected] executive told that service team can only resolve our case,

Our point is why should we pay the amount to Just Dial to facilitate the other’s people and provide job and resolving queries of other individuals

Since I have some other important jobs to look after upon and want to ignore these tiny things,
Kindly let us when our chq (refunded amount will be delivered considering the fact that We are not getting the buyer’s response,

Regards,
Vinod Rana

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Shakirhussain
, IN
May 21, 2011 2:34 pm EDT

Dear Mr. Shekhar,

Thanks! for being a member of Just Dial.

We would like to understand your queries/issues so that we could give you the best possible solutions/services but as checked we have not found any contact details in your above mentioned comment.

Kindly contact us at (Std Code)-[protected] or write us on cityname@justdial.com, we will be more than glad to assist you.

Team Just Dial.

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Cshekhar
, IN
May 17, 2011 11:25 am EDT

JustDial is a not a servie oriented company I have reigister my company for travel bussiness They assured me I will get the lead daily service for good when i have taken the 3 month plan, When i register for 1 year plan for ra 10, 000Rs then the service was poor I complaint many times that i am not getting the leads from just dial then they said my package is low package so i need to upgrade it to bigger package of 30, 000 or 50, 000. In actual justdial get 90% calls for infomation related to Pizza and Dominoz, Then 10 % is divided in to all the catogery like Hotel Travel, Health, food, All there commiment is fake and They ate just increasing the revenue.This company is single Properite Bussiness And they have very unprofessinal to behave with the customer.There agent no polite to talk to customer and there manager big "chor" They have taken money without my confirm me from my credit card. I am going to log a case in consumer court then I request all the user who have been not received proper service from Justdial also log a case in consumer court.

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Justicensured
, IN
Apr 03, 2011 9:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Your are on a much safer side because there are many people in the consumer complaints list who have paid and not got any service. Who have been charged extra money even after requesting that they want to terminate the contract and in addition to that no refund of money was made to them. visit consumercomplaints.com website for more details.

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Bhoobala Krishnan B
, IN
Mar 15, 2010 11:13 am EDT

Similarly When i post complaint based on my experience in this web site. next day i got a call from Just Dial Mumbai and enquired about he issue and said they will help to resolve the problem. but from then i didn't get any call. I don't know why they making money from the entrepreneur, we are fighting in the market to survive but you like people use this opportunity to make money with out providing service.

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Shakirhussain
, IN
Dec 10, 2009 4:36 am EST

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on [protected] Extn No 2454 or mail on delhi@justdial.com & shakirhussain@justdial.com

Thanking You,

Just Dial Customer Support-Delhi/NCR

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S. Kumar, Adv.
, IN
Oct 26, 2009 1:26 pm EDT

I have made a complaint to Delhi POlice and the matter has been transered to crime cell for investigation and FIR and related proceedings are to be taken before Uttam nagar Police station, i am to submit my statement in this regard and have made their people, officials and management the accused. you may initiate seperate complaint or join the complaint. I am trying that FIR gets registered and transfered to Econominc offence wings of Delhi police.

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Sudhir Kumar, Advocate
, IN
Aug 23, 2009 3:21 am EDT

Thanks Sudhir,

I will send my details to you at the email address, serveral members in our trade community are cheated by them. I myself called the lady priyanka, divya, poonam and Vikas who came for account and were in touch with me and misrepresented me with facts, now nothing less than a criminal complaint will do.

thanks alot for your efforts

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