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Jiangxi Hangsheng Industry and Trade Co., Ltd. (hangshengapparel.com)

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Jiangxi Hangsheng Industry and Trade Co., Ltd. (hangshengapparel.com) Ordered navy, received purple. No fix without paying again.

We ordered hoodies and T-shirts with our logo from Jiangxi Hangsheng via Alibaba. One set, all in navy blue. We wrote "navy blue for both" and sent a navy mockup. The supplier recommended the T-shirt color itself.

The hoodies arrived navy. The 100 T-shirts arrived purple, in cartons the supplier itself labeled "Color: Navy blue".

The samples were only ever photographed one by one, never side by side. On the supplier's sample photo the T-shirt looked navy. In reality it is purple. In my opinion, presenting samples this way works like a trick: the mismatch stays invisible until mass production is paid and shipped. That the two fabrics would not match was only mentioned after delivery.

Their Alibaba shop promises "Any quality problem, we support replace free". Our experience: a refund of USD 0, and a remake only if we pay half of it.

Recommendation: Do not order from this supplier. If you do, never accept single-piece photos. Insist on one photo of all items side by side in daylight before production.

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