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On 8th July we put and order under proforma invoice number HL20220707 for 3,575.20 USD, with delivery time of 30 days.
On 19th July your company demands us 605.88 USD more for the order, we sent the balance on 21th July due the hurry.
On 23th August, they say us they can not make our order, (2 days after the delivery time). Due the hurry we put same order to another partner in China and furthermore, the same day, the company sent a proforma invoice demanding more money (At this time the price it is over the market target far away).
On 25th August we started to demand the refund of our money, and the salesman told us they can not do anything, so she gave us Sam’s contact (Manager), we spoke with him, and until now there is not any answer for the refund, he offered us a change of material but at this time we already put the order to another partner.
On 9th September the salesman gave us the contact of company big boss (Mr. Wang), to speak with him, he promised he wanted to cooperate with our case.
On 20th September we made a proposal to transfer fund to a partner in China.
Until now they promised they will return us our money without success.
Sam’s contact +[protected]
Lorena’s contact +[protected] wechat ID wxid_u8qmq8b1zjum22
Company owner’s wechat ID yui852147m
Bank Data
Account Name: Jiangsu TISCO TPCO Metal Products Co., Ltd
Account Number: [protected]
Beneficiary Bank: Citibank N.A., Hong Kong Branch
Bank Address: 3 Garden Road, Central, Hong Kong
SWIFT BIC: CITIHKHX/CITIHKHXXXX
Branch Code: 391
Bank Code: 006
Desired outcome: We want the refund of our 4.181,08 USD
Hi,
We have a similar bad experience of this company. During autumn 2022.
Placed an order, paid, but only 50% was delivered.
When we informed, and showed pictures of the loading in China - with the less amount - they said the it must have been the truck driver stealing, but agreed to cover half of the loss, on the next order.
In the next order, the delivery was only 40% of what we ordered and paid for.
After us insisting that no more orders would be placed until the transferred back the missing balance - they cut us off all means of communication; telephone, e-mail, WhatsApp, and we have not heard from them since, despite numerous efforts to get hold of them. Total loss; +USD 10,000.
Did you receive your fund? One of our customers wants to do business with them.
Hello, they never contacted us again until now. Do not thrust them.